Maintenance Supervisor

1. Job Purpose

The Supervisor – Maintenance is responsible for the safe, reliable, and cost‑effective maintenance and availability of Crew training devices, comprising of Door Trainers, Cabin Emergency Evacuation Trainers (CEET), Evacuation slides, Pool with Rafts (ditching/water survival setups), Fire & Smoke Trainers (F&ST) and Cabin Service Trainers (CST). The role supervises a multi‑disciplinary team (mechanical, electrical, electronic/controls, and facilities technicians), oversees preventive and corrective maintenance, manages spares, ensures regulatory and OEM compliance, and partners with Training Operations to minimize training disruption and maximize device uptime.

2. Key Accountabilities

Operational Maintenance & Reliability

• Plan, execute, and continuously improve Preventive Maintenance (PM) programs for CEET, slides, rafts/pool systems, CST, and F&ST per OEM manuals and regulatory requirements.


• Lead Corrective Maintenance (CM), troubleshooting, and root cause analysis for mechanical, electrical, pneumatic, hydraulic, and control systems (PLC/HMI/SCADA, sensors, drives).


• Maintain and calibrate critical components (e.g., slide inflation systems, gas/pressure regulators, flow/pressure sensors, temperature and smoke systems in F&ST, pool filtration and water-treatment parameters).


• Manage work order lifecycle, asset master data, PM schedules, failures, and maintenance history.


• Track and improve reliability KPIs (Mean time between failure, schedule compliance, device availability, first-time fix rate).

Safety, Compliance & Quality

• Ensure maintenance practices meet aviation/regulatory standards and local statutes, including electrical safety, working‑at‑height, confined space around pools/tanks, hot‑work permits, and chemical handling (e.g., water treatment, etc).


• Adhere to OEM specifications, training authority requirements (e.g., DGCA/EASA/FAA local equivalents), and organizational QMS/SMS.


• Ensure fire systems in F&ST are maintained per design and local fire codes; coordinate inspections with internal HSE/fire safety teams and external authorities.


• Maintain complete documentation: PM/CM records, calibration certificates, regulatory inspection logs, vendor service reports, and change control.

People & Stakeholder Management

• Supervise, coach, and develop a team of technicians; plan rota/shift schedules, standby/on‑call, and leave to assure coverage.


• Coordinate with Training Operations for maintenance windows; communicate outage impacts and return-to-service timelines clearly.


• Liaise with OEMs and approved service providers for specialized maintenance, warranty claims, upgrades, bulletins, and training in-house staff.

Spares, Tools & Budget

• Define and maintain critical spares strategy (min–max levels, lead times, shelf-life for pyrotechnic/pressurized/chemical items if applicable).


• Own tools/test equipment control and calibration; maintain safety equipment (fall protection, PPE, portable gas detectors) in serviceable condition.


• Build annual maintenance budgets and manage cost control; support capex planning for upgrades/retrofits and life‑cycle replacements.

Continuous Improvement & Projects

• Support installation, commissioning, acceptance testing (FAT/SAT), and periodic recertification/validation of training devices.


• Drive sustainability practices (energy efficiency for HVAC/lighting, water usage optimization for pools, chemical management).

Devices & Systems Covered (Scope)

• CEET: Door trainers, motion system slide inflation systems, initiators, regulators, valves, seals, Doors/ARMs/DISARMs, interlocks, annunciations, IOS, Seats and platform structure.


• Evacuation Slides: Slide inflation/deflation, compressors, initiators, regulators, valves, seals, girt bar, door frame and netting.


• Door Trainers (DT): Door/Exit trainers, slide inflation systems, initiators, regulators, valves, seals, Doors/ARMs/DISARM, interlocks, annunciations, screens, IOS and seats.


• Pool & Rafts: Pools/tanks, filtration, circulation, disinfection and water treatment, raft inflation/deflation, hoists/winches for simulation, decking/handrails, slip‑resistant surfaces.


• Fire & Smoke Trainers (F&ST): Controlled fire simulation units, smoke generation, ventilation and extraction, temperature monitoring, ignition control, gas storage & distribution, emergency shutdown, detection/suppression interfaces if fitted.


• Cabin Service Trainers (CST): Galleys, cabin lighting, PA/Interphone mockups, seats, Screens, IOS, PSUs and lavatory simulators.

Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.

3. Skills/Qualities

4. 
   
   
   
   • Strong troubleshooting and root cause analysis; structured problem solving (5‑Whys/Fishbone/FMEA).
   
   
   • Leadership and people development; shift planning and workload balancing.
   
   
   • Clear communication with training operations; outage planning and stakeholder updates.
   
   
   • Documentation discipline; data‑driven decision making.
   
   
   • Vendor management and negotiation; budget and cost control.
   
   
   • Commitment to safety and compliance; proactive risk identification and control.
   
   
   
   

5. KPIs / Success Measures

• Device Availability/Uptime: ≥ [Target]%


• PM Compliance: ≥ [Target]% on-time completion


• MTBF: Continuous improvement vs. baseline


• Training Disruption: Number/duration of unplanned outages impacting training


• Zero lost-time incidents; closure of audit findings within SLA


• Cost: Maintenance spend vs. budget; critical spares stockouts = 0


• Documentation: 100% accurate and audit‑ready maintenance records

6. Key Interfaces

Training Operations, HSE/Fire Safety, Quality/Compliance, Procurement, OEMs/Service Providers

7. Educational and Experience Requirements

• Diploma/Degree in Mechanical/Electrical/Electronics/Mechatronics/Instrumentation (or equivalent).


• 5–8+ years of maintenance experience, including at least 3 years supervising teams in complex electro‑mechanical environments (aviation training devices, simulators, industrial automation, or similar).


• Proven hands‑on exposure to hydraulics, pneumatics, servo drives, sensors/actuators, 3‑phase power, and HVAC/ventilation.


• Experience in water treatment systems (for pools) preferred.


• Familiarity with QMS/SMS and maintenance standards; ability to interpret OEM manuals, engineering drawings, P&IDs, wiring diagrams.