Manager

Role and Responsibilities:  

• Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition 

• Acquiring a thorough understanding of key customer needs and requirements 

• Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives 

• Ensure the correct products and services are delivered to customers in a timely manner 

• Serve as the link of communication between key customers and internal teams 

• Resolve any issues and problems faced by customers and deal with complaints to maintain trust. 

• Play an integral part in generating recent sales that will turn into long-lasting relationships. 

• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics 

Experience & Skills:

• 6+ years of experience as key account manager in Logistics Industry

• Proven experience in sales and providing solutions based on customer needs. 

• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels 

• Excellent organizational and Interpersonal skills 

• Ability in problem-solving and negotiation 

• BSc/BA in Business Administration, Sales or relevant field.