Manager - Capability Transformation

About Zinnov

Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face:

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  Where should we invest?

  
  


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  How do we scale globally?

  
  


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  What capabilities will win in the next decade?

  
  

Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware.

At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity.

Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations.

Why Globalization Excellence (GE) 

Zinnov’s Globalization Excellence (GE) practice helps enterprises build and scale Globalization Capability Centers (GCCs) end-to-end — from Design & Discovery to Build, Scale, and Run. 

In GE, you don’t work in silos. You: 

• Own complex, end-to-end client journeys 


• Work across GCC advisory, managed services, and BOT / outsourcing models 


• Influence leadership decisions that shape long-term talent and operating strategies 

This is where strategy meets execution — and where talent plays a defining role. 

Why This Role Exists

GCCs are entering a phase where talent availability is no longer the constraint.

Readiness is.

Readiness to operate in digital environments.

Readiness to adopt AI-led workflows  and technologies landscape enablement tracks.

Readiness to transition into new operating models.

This role exists to define how capability-building supports that readiness.

You will help shape how global enterprises prepare their workforce for the next operating model.

About the Role

As Manager - Capability Transformation, you will own the design and scaling of workforce capability frameworks across GCC clients, especially in areas of digital readiness, technology transitions, and AI fluency along with the required set of behavioral skill sets. This is a builder role. You are not inheriting a finished system. You will create capability structures that help organizations transition and scale with confidence.

What You’ll Do

Capability Architecture :

• Design structured capability roadmaps aligned to digital and AI-led transitions


• Translate business ambition into workforce readiness needs


• Build scalable capability models across roles

Leadership Partnership:

• Partner with client leadership to embed capability into operating rhythm


• Influence leaders to see capability as essential to transition success


• Position capability-building as a strategic lever

Adoption:

• Drive leadership and manager ownership


• Embed capability into performance cycles


• Ensure capability moves from launch to sustained application

Measurement:

• Track role readiness improvements


• Monitor ramp stability


• Link capability initiatives to transition outcomes

Commercial Influence:

• Enable capability-led conversations


• Strengthen positioning in transformation journeys


• Support client pull for structured capability programs

What Makes This Role Unique

Unlike traditional L&D or HR roles, this position influences how organizations transition into AI-enabled operating models. You will work across multiple enterprises and shape workforce readiness at scale.

What Success Looks Like

• Improved readiness for digital and AI-led roles


• Reduction in ramp time during transitions


• Leadership-led reinforcement of capability initiatives


• Client demand for capability support


• Capability linked to measurable workforce outcomes

Success Metrics

• Reduction in ramp time for digital roles


• Increase in workforce AI readiness


• Leadership adoption of capability frameworks


• Client pull for capability programs


• Contribution to capability-linked growth

What You Bring

• Experience building capability systems in evolving environments


• Strong understanding of digital and AI impact on workforce models


• Ability to influence leadership across complex ecosystems


• Comfort translating ambiguity into structured action

This role exists to ensure capability-building becomes a core lever for GCC success and not a discretionary investment.

Zinnov is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive workplace. We welcome applications from individuals of all backgrounds, communities, and experiences.