Manager - Central Quality Assurance (Vendor Management & Compliance), ACG Capsules

Position Title:

Manager - Central Quality Assurance (Vendor Management & Compliance), ACG Capsules

Employee Name:

Grade:

M05 or M06

Department:

Quality and Regulatory Affairs

Location:

Kandivali

Reports to:

Head - Central Quality Assurance, ACG Capsules

Reported by:

2 – Sr. Executives

ACG is the world’s only integrated pharma manufacturing solutions company. We are headquartered in Mumbai, India. ACG has a presence in over 100 countries with its products and services that strive to provide world-class technology across multiple domains. We offer a complete range of solutions beginning with empty capsules; granulation and tablet coating; capsule filling; tabletting; packaging films; blister packing and carton packing to the end-of-line solutions and track and trace systems.

We have an opportunity in ACG Capsules of a Manager – Vendor Management & Compliance, Central Quality Assurance, Quality and Regulatory Affairs.

• To lead and govern vendor management and compliance processes across ACG Capsules, ensuring a robust and compliant vendor base.


•  Drive Quality Management Systems (QMS) while strengthening audit readiness, regulatory compliance, and continuous improvement across sites.

Strategy & Planning

• Define and drive vendor management strategy to ensure availability of qualified and compliant vendors


• Establish governance framework for vendor qualification, performance monitoring, and requalification


• Drive standardisation of vendor management across sites


• Lead audit readiness strategy for internal, external, and regulatory audits


• Identify risks in vendor quality and compliance systems and implement mitigation plans


• Drive digitalisation and process improvement initiatives in vendor management and DMS

Functional

• Oversee vendor qualification, evaluation, and approval processes in alignment with regulatory and internal standards


• Review and approve vendor specifications in alignment with ACG quality requirements


• Ensure effective management of vendor documentation and compliance through systems/portals


• Review and approve SOPs related to vendor management and QMS


• Ensure readiness and compliance of raw material and packaging material specifications


• Oversee planning and execution of vendor audits and internal audits across sites

Core

• Own end-to-end vendor compliance and QMS performance across ACG Capsules


• Drive cross-functional alignment with Procurement, Regulatory, Operations, and Quality teams


• Lead root cause analysis for critical deviations, audit observations, and vendor-related issues


• Drive implementation of preventive and corrective actions for vendor complaints to strengthen quality systems


• Establish performance metrics for vendor quality and audit outcomes


• Act as escalation point for critical vendor and compliance-related issues


• Own and monitor regulatory and certification compliance across applicable India and overseas locations, including FDA activities, ISO, EXCiPACT, FSSAI, FDS and other relevant requirements.


• Ensure timely renewal and maintenance of manufacturing licences, regulatory approvals and applicable quality certifications to support uninterrupted compliant operations.

People Development

• Lead and develop the vendor management and QMS team


• Drive capability building on GxP practices, audit readiness, and regulatory compliance


• Build a culture of quality, compliance, and continuous improvement across teams

 Regulatory & Certification Compliance

• Ensure compliance with applicable FDA, FSSAI, FDS and other regulatory requirements across India and overseas locations.


• Ensure timely completion of FDA activities, regulatory audits and inspections wherever required.


• Ensure valid manufacturing licences, regulatory approvals and certifications are maintained.


• Oversee applicable ISO, EXCiPACT and other quality certifications for India and overseas locations.


• Ensure timely closure of regulatory and certification-related observations and CAPAs.

****Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.

Internal Interfaces

External Interfaces

• Purchase Team


• Regulatory Team


• Projects Team


• Operations


• Corporate Quality

• Vendors


• Auditors