Manager - Community Engagement, Delhi

Role: Manager - Community Engagement, Delhi
Experience: 8-10 years
Salary band: Upto 15 LPA

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About the role:

The Community Engagement Manager is a critical, strategic leadership role responsible for developing the national strategy and overseeing the execution of all community-based programs.

This individual will serve as the central pillar of support, guidance, and mentorship for a team of field-based Community Engagement Associates, ensuring grassroots interventions are strategic, consistent, and impactful across all project locations.

Role and Responsibilities:

1. Strategy and Program Management:

• Lead the development and implementation of the organization's national community engagement strategy, aligning it with major program goals (e.g., system reform and fatality reduction models).
• Design, standardize, and continuously improve program implementation frameworks, training modules, and operational toolkits for the field teams.
• Manage the innovation and piloting of new community-based approaches to enhance overall program effectiveness.

2. Team Management and Capacity Building:

• Manage, mentor, and build the capacity of the team of Community Engagement Associates deployed across various regions (remote/field-based teams).
• Conduct regular performance reviews, provide constructive feedback, and identify professional development opportunities for the team.
• Act as the primary source of guidance for Associates, helping them navigate complex field-level challenges.
• Foster a high-performance culture of collaboration and learning within the team.

3. Monitoring, Evaluation, and Knowledge Management:

• Establish and manage a unified Monitoring & Evaluation (M&E) framework to consistently track the performance and impact of community engagement activities.
• Analyze and synthesize field reports to identify trends, challenges, successes, and key learnings.
• Prepare and present consolidated reports and operational insights to senior leadership.
• Build and maintain a central knowledge repository of best practices and case studies.

4. Cross-Functional Collaboration:

• Work closely with managers across other teams (Policy, Communications, M&E) to ensure seamless integration and alignment of community-level work.
• Support the fundraising team by providing rich qualitative data, success stories, and programmatic insights for donor reports and funding proposals.

Professional Experience & Qualifications:

• Education (Essential): Master's degree in Social Work (MSW), Sociology, Public Policy, Rural Management/Development, or a related social sciences field from a recognized university.
• Experience: A minimum of 8-10 years of progressive professional experience with a significant focus on community development, social mobilization, or grassroots program management.
• Management Experience: Must have at least 3 years of direct experience in a team management capacity, preferably leading remote or geographically dispersed field teams.
• Program Design: Proven experience in designing and managing community-based programs at a regional or national level.

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Hiring Note: Applications will be reviewed on rolling basis. This job is first posted on Nov 12, 2025 on https://jobs.groundzero.community/

For any questions or status update, ping us on WhatsApp Chat helpline: +91-8058331557