About Us:

Kadel Labs is a leading IT services
company delivering top-quality technology solutions since 2017, focused on
enhancing business operations and productivity through tailored, scalable, and
future-ready solutions. With deep domain expertise and a commitment
to innovation, we help businesses stay ahead of technological trends. As a CMMI
Level 3 and ISO 27001:2022 certified company, we ensure best-in-class process
maturity and information security, enabling organizations to achieve their
digital transformation goals with confidence and efficiency.  

Job Description:

Role: Manager Customer Success & Business Development

Experience: 4+Years

Location: Udaipur, Banglore

Key Responsibilities:

·        Identify and pursue potential leads and opportunities within the target
market segments. Use market research and industry knowledge to identify
prospects.

·        Develop and execute strategies to drive business growth, including
setting sales targets, developing market penetration plans, and establishing
key performance indicators.

·        Create and manage solutioning and pitch decks to effectively present the
company's offerings to clients. Collaborate with the technical team to ensure
solutions align with client needs.

·        Build and maintain strong relationships with existing clients.
Understand their needs and work towards delivering value-added solutions.

·        Identify opportunities for upselling and cross-selling additional
products or services to existing clients. Maximize revenue potential from each
client relationship.

·        Leverage your extensive experience in IT Customer Solutions Group,
Sales, and Business Development to drive success in this role. Stay updated
with industry trends and emerging technologies.

Requirements

·        Proven track record in business development, with at least 5 years of
experience in a similar role.

·        Strong understanding of the IT services and consulting ecosystem,
including global outsourcing models, offshore delivery centers, and enterprise
migration programs.

·        Proven experience in digital transformation with focus on data
engineering, application modernization, Agentic AI, and cost optimization
strategies for enterprise clients.Well-versed on SDLC and deep understanding on
emerging trends in Software industry. 

·        Excellent communication, negotiation, and interpersonal skills.

·        Demonstrated ability to build and maintain relationships with clients
and partners.

·        Experience in lead generation, marketing, and sales strategy
development.

·        Previous experience in a "growth escalator" role, contributing
significantly to revenue growth.

·        Willingness to travel as needed for client meetings and industry events.

·        Proven track record of achieving and exceeding sales targets.

Benefits