Manager - Delivery Excellence - ITIL/IoT/IIOT

Manager - Delivery Excellence (7-10 years)- ITIL, IOT,IIOT

Role Description : The role offers an opportunity to be part of a rapidly expanding startup core team, with responsibilities including reporting to and collaborating with directors. Key expertise required includes IIoT, ITIL, Data Analysis, Manufacturing Process Improvement, Industry 4.0.

Responsibilities would involve product configuration, deployment, and integration with minimal customizations, operating within an Agile framework. Collaboration with stakeholders and the Tech lead for requirements gathering and managing an engineering team, focused on API configuration. Additionally, there's an opportunity to engage with partners on IIoT hardware development and deployment.

Experience & Qualification :

- Graduation or Post Graduation in IT.

- 7 - 12 years of overall experience, with at least 4 years as a Project Manager.

- Experience in the Manufacturing industry is an added advantage.

Job Description :

Core Areas to be managed :

ITIL :

- Bring up infrastructure and accelerate deployment.

- Identify and resolve gaps in infrastructure.

- Own and optimize processes to prevent deployment delays.

- Collaborate with vendor-partners in IIoT product development and testing.

Data Analysis :

- Collect and analyze process data from customers.

- Construct data streams for manufacturing processes.

- Validate data models and ensure the accuracy of charts and dashboards.

DevOps :

- Automate build pipelines for efficient deployment.

- Manage updates from customer versions to the base product.

- Handle release updates and license management.

- Coordinate with Test Automation and ensure version control.

Project Management :

- Integration of functions across a small team is crucial.

- Address primary failure modes related to customer communication and Kanban breaks.

- Hands-on project management with clear conceptual and communication skills.

- Drive ownership and outcome orientation in project delivery.

Role Overview :

- Span includes product configuration, deployment, and integration with minimal customizations.

- Operate within a Zoho Sprints-based Agile Project Management framework.

- Collaborate with stakeholders and tech lead on requirements gathering and product management.

- Engineering team consists of around 8 members, with tasks focused on API configuration.

- Opportunity to work with partners on IIoT hardware development and deployment.

- Work location at IIT Madras Research Park / Perungudi Industrial :

- Competitive base salary with outcome-based incentives.

- Stock options available for long-term commitment.

Selection Process :

- Introductory online call.

- Follow-up Q&A to gauge grasp of the product startup in Industry 4.0.

- In-person meeting.