Manager - Design Review

Long Description 1

1. Purpose of Position

• Builds and leads a knowledge hub of multi-disciplinary technical experts delivering a gamut of technical services in the Design Review (DR) team across market segments and BV product lines.


• Responsible for all operations of the Design Review team including Business development support, commercial & operational excellence, skill development, product & services innovation, to help secure market leadership for BV TC portfolio.

2. Key Responsibilities

1. Leadership & Operations

 Develop and execute Technical centre’s strategic vision for the Design Review team.

• Drive achievement of annual budgets and resource utilization metrics for Design Review team set out by the IND product lines.


• Ensure compliance with ISO 17025 (testing / calibration), ISO 17020 (inspection), and ISO 17065 (certification) standards where applicable.


• Establish performance metrics, KPI’s and continuous improvement programs, oversee capacity planning and resource utilization.

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3. Client & Stakeholder Management

• Support Business development for DR scope through customer engagements


•  Build & nurture relationships with internal / external clients.


• Lead efforts to support winning large / strategic deals, key accounts growth, business development and tender proposals


• Address technical queries and resolve service issues


• Represent Design Review/ Technical Centre at industry forums and conferences


• Actively gather client feedback and drive service improvements

4. Compliance & Accreditation for TC

 Maintain & expand accreditations where applicable in coordination with PLs

• Prepare for and coordinate accreditation audits


• Ensure adherence to regulatory requirements across all sectors


• Implement corrective actions and manage non-conformities


• Stay current with evolving standards and regulatory changes that impact DR team operations

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5. Innovation & Technical Excellence

 Identify opportunities for development of new products to DR portfolio in coordination with management.

• Lead technical research and capability development


• Benchmark against industry best practices


• Mentor technical staff on complex technical challenges


• Stay well informed on industry changes & trends, competitor analysis & participate in external events directly involved with our prime markets.


• Lead Specific Projects as and when required by SOA Management

3. Criteria for Performance Evaluation (KPIs)

• Sales – Design review Opportunity Pipeline, Sales Conversion & Hit Ratio


• Revenue: Design Review Organic growth & profitability targets as per Business Plan


• Quality: NC rates, client satisfaction scores, accreditation audit results


• Operational Efficiency: SLAs achievement rates, resource utilization.


• Team: Staff retention, training completion rates, competency assessments


• Innovation: New service launches, capability expansion, market share growth


• Compliance: Accreditation maintenance, zero critical NCs, regulatory adherence

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4. Professional Qualification

• Bachelor’s degree in engineering, preferably Mechanical/ Industrial/ O&G/ Metallurgy disciplines; master’s degree preferred.

5. Experience 

• 15+ yrs of experience in the technical services domain relevant to TIC business segments in Oil and Gas, Power, Process industry, Infrastructure /Construction.


• Hands-on working experience in the design of static equipment and/or piping & machinery systems for O&G, Process and Industrial projects is highly desired.

6.Technical Competencies 

• Demonstrated track record in leading and managing a design review team of 5+ engineers for a duration of 5 years + as a minimum.


• Strong technical understanding of international standards & codes (ASME/ IBR/ EN/ API/ IS/ IEC) industry standards & best practices relevant to BV’s DR portfolio.


• Strong communication skills with ability to interact effectively from base operators to senior management.