Manager Digital Program

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition
Oversees the planning, organization and implementation of multiple and complex digital projects.

Responsibilities
• Managing the day-to-day activities of projects, including overseeing project responsibilities and schedules. Developing contingency plans for potential risks.                 
• Directing and motivating project team.
• Evaluating and managing deliverables to ensure that service expectations are achievable, developed, and met.
• Monitoring project results for significant deviations. Ensuring adherence to quality standards and processes.

Job Description:

The Scrum of Scrum Master (SoSM) is a critical role within our organization, responsible for coordinating and facilitating communication among multiple Scrum teams working on interrelated projects. The SoSM ensures that teams can collaborate effectively, removing any impediments that may hinder progress and ensuring alignment with the overall project goals.

Key Responsibilities

Facilitation and Coordination

• Facilitate the Scrum of Scrums meetings, ensuring effective communication and collaboration across all Scrum teams.
• Coordinate activities across multiple Scrum teams to ensure alignment and integration of work.
• Ensure that all Scrum teams adhere to Agile principles and practices.

Impediment Removal

• Identify and remove impediments that may hinder the progress of multiple Scrum teams.
• Liaise with stakeholders and management to address and resolve any issues promptly.

Continuous Improvement

• Promote a culture of continuous improvement within and across Scrum teams.
• Facilitate retrospective meetings to identify areas of improvement and implement necessary changes.

Stakeholder Management

• Engage with stakeholders to ensure their needs and expectations are met.
• Communicate project progress, risks, and issues to stakeholders and management.

Reporting and Metrics

• Monitor and report on the progress of multiple Scrum teams.
• Provide metrics and reports to stakeholders and management to ensure transparency and accountability.

Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Relevant certifications such as Certified Scrum Master (CSM), Certified Scrum Professional (CSP), Scrum@scale or SAFe Scrum Master (SSM).

Experience

• Minimum 8 years of experience in IT industry
• Minimum of 5 years of experience as a Scrum Master, Agile Coach, or similar role in an Agile environment.
• Proven experience managing multiple Scrum teams and large-scale projects.

Skills and Competencies

• Strong understanding of Agile principles and practices.
• Excellent facilitation and coordination skills.
• Exceptional problem-solving and conflict-resolution skills.
• Ability to communicate effectively with stakeholders at all levels.
• Strong organizational and time-management skills.

Personal Attributes

• Strong leadership qualities with the ability to inspire and motivate teams.
• Adaptable and flexible, capable of managing change in a dynamic environment.
• Empathetic and supportive, with a focus on team well-being and development.

Posting Dates:

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

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