Manager Finance - Billing

About MoEngage:

MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers.

MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage’s AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution.

For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures.

MoEngage was named a Contender in The Forrester Wave™: Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave™ 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023.

Roles & Responsibilities:

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  Oversee the end-to-end billing process, including invoice generation, distribution, and follow-up to ensure timely and accurate billing.

  
  


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  Monitor accounts receivable aging reports and coordinate with collections to resolve outstanding balances.

  
  


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  Review and approve billing adjustments, credits, and write-offs in accordance with company policies.

  
  


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  Collaborate with Sales, Operations, and Customer Service teams to resolve billing disputes and discrepancies promptly.

  
  


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  Ensure compliance with all applicable billing regulations, internal controls, and financial policies.

  
  


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  Design and implement billing procedures to improve efficiency, reduce errors, and streamline workflows.

  
  


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  Prepare monthly, quarterly, and annual billing reports for senior management review.

  
  


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  Lead month-end and year-end close activities related to billing and revenue recognition.

  
  


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  Develop and track KPIs to measure billing performance and identify areas for improvement.

  
  


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  Assist with internal and external audits by providing accurate billing records and supporting documentation.

  
  

Requirements:

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  Master's degree in Accounting/Finance with 9+ years of experience in Invoicing

  
  


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  Experience using NetSuite is mandatory

  
  


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  Strong interpersonal, communication and presentation skills

  
  


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  Inclination towards questioning and improving existing processes and ensuring long-term standardization

  
  


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  Ability to prioritize - we are consistently working on multiple projects at any given time, so we are looking for someone who is comfortable working in an ambiguous environment

  
  


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  Individuals must be able to operate independently and must have a go-getter attitude 

  
  


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  Must have handled a team of at least 2 people for at least 1 year.

  
  

At MoEngage, we respect and value differences. We believe that when people from diverse backgrounds and perspectives collaborate, we create the most value – for our clients, our employees, and society. We embrace diversity and uphold a strong set of values. We are committed to inclusivity and take pride in providing equal opportunities for success and growth.Employment at

MoEngage is based solely on professional competence, skills, and experience. We stand firmly against all forms of discrimination and support equal rights and opportunities regardless of gender, ethnicity, abilities, age, identity, orientation or expression, marital status (including pregnancy), religion and beliefs, or any other status protected by law.

It is our policy to comply with all applicable national, state, and local laws related to non-discrimination and equal opportunity. MoEngage is truly a place where everyone can bring their passions, authentic selves, and talents to work, collaborating to drive progress and solve meaningful challenges.

Why Join Us!

At MoEngage, we are passionate about our team and technology - see below to know more about us.

Life@MoEngage

Tech@MoEngage

Scale @MoEngage

We handle more than a billion messages every day. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world-class team