Manager - FTWZ

Ensuring seamless end-to-end transaction processing, rigorous SEZ/FTWZ compliance, and efficient inventory and warehouse coordination while protecting our margins and operational timelines.

• Customs & SEZ/FTWZ Compliance

• Documentation & Filings: Oversee the processing of Bills of Entry (BoE), Shipping Bills, Into-Bond / Ex-Bond bills, and other statutory customs documentation specific to SEZ/FTWZ regulations.

• Regulatory Adherence: Ensure 100% compliance with the Special Economic Zones (SEZ) Act, rules, custom procedures, and standard operating procedures (SOPs) mandated by the FTWZ developer and co-developer.

• Audit & Reconciliation: Manage regular stock and documentation audits, ensuring seamless matching of physical inventory at the FTWZ with SEZ online portals (SEZ Online) and internal systems.

• Operational & Stakeholder Coordination

• End-to-End Execution: Coordinate inbound and outbound clearance processes smoothly in tandem with freight forwarders, shipping lines, transport agencies, and end clients.

• On-Ground Liaison: Act as the primary escalation matrix and coordination link between our Andheri office team and the boots-on-the-ground team operating out of the FTWZ warehouse location

• Troubleshooting: Proactively resolve bottlenecks related to cargo movement, custom holds, documentation discrepancies, or inbound/outbound clearances.

• Warehousing & P&L Support

• Inventory Oversight: Maintain a fair understanding of warehouse management operations (WMS, storage optimization, handling, value-added services like repacking/labeling).

• Cost & Margin Efficiency: Ensure all operational steps are executed within cost parameters to safeguard the business unit's profitability when buying services from developers and billing clients.

·       Education: Bachelor’s degree in Supply Chain, Logistics, Commerce, or a related field. (Customs Broker License or CHA certification is an added advantage).

·       Experience: 4 to 7 years of hands-on experience in Customs Broking, Freight Forwarding, or 3PL operations, with a mandatory background in SEZ / FTWZ regulations and compliance.

·       Technical Knowledge: In-depth understanding of SEZ Online portal, custom tariff codes, bonding/de-bonding procedures, and indirect taxation as applicable to FTWZs.

·       Location Awareness: Must be comfortable working out of our Andheri, Mumbai corporate office, with occasional visits to FTWZ warehouse sites as required.

Soft Skills: Strong negotiation, multi-tasking, and stakeholder management skills; excellent written and verbal communication.