Manager - Healthcare Delivery & Solutions

Manager - Healthcare Delivery &
Solutions

About the Role

We are seeking an accomplished Manager  to lead our healthcare delivery portfolio with deep domain expertise
and technical acumen. This strategic leadership role requires a unique blend of
hands -on technical background, healthcare domain mastery, and client -facing
delivery excellence. The ideal candidate will be a champion of AI -driven
innovation, driving transformation in healthcare software engineering while
managing complex client engagements and business development initiatives.

Key Responsibilities

Delivery Leadership & Client Management

• Lead
  end -to -end delivery of complex healthcare technology programs, ensuring
  quality, timelines, and client satisfaction
  
• Drive
  strategic client -facing discussions, program planning, and stakeholder
  management across multiple accounts
  
• Manage
  delivery risks, dependencies, and escalations with proactive mitigation
  strategies
  
• Establish
  strong client relationships and serve as a trusted advisor for healthcare
  technology solutions
  

Business Development & Pre -Sales

• Support
  RFP/RFI responses with comprehensive solution design and effort estimation
  
• Collaborate
  with pre -sales teams to create compelling proposals and statements of work
  
• Provide
  technical and domain expertise during client presentations and solution
  demonstrations
  
• Contribute
  to account growth strategies and identify expansion opportunities within
  existing clients
  

Technical & Solution Architecture

• Drive
  software engineering excellence across development teams with focus on
  scalability, performance, and security
  
• Architect
  and oversee implementation of cloud -native solutions on Microsoft Azure,
  AWS, or other cloud platforms
  
• Champion
  modern engineering practices including DevOps, CI/CD, microservices, and
  API -first design
  
• Guide
  technical decision -making on architecture patterns, technology stack
  selection, and integration approaches
  

AI Innovation & Automation

• Evangelize
  and implement AI -driven automation across software development lifecycle
  
• Lead
  adoption of AI tools and co -pilots for code generation, testing,
  documentation, and quality assurance
  
• Drive
  POCs and production implementations of GenAI, ML, and intelligent
  automation solutions
  
• Stay
  current with emerging AI technologies and identify opportunities for
  client value creation
  

Team Leadership & Capability Building

• Mentor
  and develop technical leads, architects, and engineering teams
  
• Foster
  a culture of innovation, continuous learning, and engineering excellence
  
• Build
  organizational capability in healthcare domain and emerging technologies
  
• Conduct
  technical reviews, design discussions, and knowledge sharing sessions
  

Required Qualifications

Healthcare Domain Expertise

• 10+
  years in US Healthcare domain with deep understanding of:
  
• Provider
  workflows and healthcare delivery systems
  
• EHR/EMR
  systems (Epic, Cerner, Allscripts, or similar platforms)/
  
• HC
  Platforms - Trizetto/RCM/Payor/PBM/Prior Auth (272/276/EDI/835/837)
  or any other HC equivalent of Provider industry domains
  
• HL7
  standards (v2.x, CDA, FHIR) and healthcare interoperability
  
• Provider
  products including Practice Management, Patient Engagement, Care
  Coordination
  
• US
  healthcare regulations (HIPAA, HITECH, Meaningful Use, quality reporting
  programs) & CMS (Center for Medical Sciences)
  
• Clinical
  workflows, medical terminology, and healthcare data standards
  

Technical Background & Evolution

• Strong software development foundation with hands -on coding experience in
  early career (Java, .NET, Python, or similar)
  
• Progressive
  career growth from Developer → Technical Lead → Delivery Lead
  
• Demonstrated
  ability to transition from individual contributor to people and program
  management
  
• Current
  understanding of modern software engineering practices and architecture
  patterns
  

AI & Automation Expertise

• Hands -on
  experience with AI tools in software development:
  
• GitHub
  Copilot, Amazon CodeWhisperer, Tabnine, or similar AI coding assistants
  
• AI -powered
  testing frameworks and test automation tools
  
• GenAI
  applications for documentation, code reviews, and technical debt
  reduction
  
• Practical
  knowledge of AI/ML implementation in cloud environments (Azure AI, AWS
  SageMaker, etc.)
  
• Understanding
  of Agentic AI, LLMs, and AI orchestration frameworks
  
• Experience
  driving AI adoption and change management within engineering teams
  

Cloud & Modern Technology Stack

• Expertise
  in cloud -native application development on:
  
• Microsoft
  Azure (preferred) or AWS
  
• Containerization
  (Docker, Kubernetes)
  
• Serverless
  architectures and PaaS services
  
• Cloud
  data platforms (Azure Synapse, Databricks, AWS Redshift)
  
• Experience
  with modern web frameworks, APIs, and integration patterns
  
• Knowledge
  of healthcare -specific cloud solutions and compliance frameworks
  

Delivery & Program Management

• Proven
  track record of managing $5M -$10M healthcare programs with
  distributed teams
  
• Experience
  with Agile, Scrum, and scaled delivery frameworks (SAFe, LeSS)
  
• Strong
  understanding of project financials, resource management, and P&L
  accountability
  
• Expertise
  in risk management, quality assurance, and delivery governance
  

Business & Client Engagement

• Demonstrated
  success in RFP/RFI responses and winning new business
  
• Experience
  creating effort estimates, solution designs, and technical proposals
  
• Strong
  presentation and stakeholder management skills
  
• Ability
  to translate complex technical concepts for non -technical audiences
  

Preferred Qualifications

• Experience
  with EHR/HL7/FHIR/InterOp or clinical data management, or
  healthcare analytics platforms
  
• Certifications:
  PMP, AWS/Azure Solutions Architect, TOGAF, Certified Scrum Master
  
• Experience
  with healthcare integration engines (Mirth, Rhapsody, Ensemble)
  
• Exposure
  to digital health products: telehealth, patient portals, mobile
  health applications
  
• Understanding
  of healthcare data analytics, BI tools, and real -time monitoring solutions
  

Key Competencies

Leadership & Strategy

• Strategic
  thinking with ability to balance technical depth and business outcomes
  
• Strong
  decision -making under ambiguity and pressure
  
• Change
  leadership and organizational influence
  

Technical Excellence

• Deep
  architectural thinking with pragmatic implementation approach
  
• Passion
  for emerging technologies and continuous learning
  
• Quality -driven
  mindset with focus on engineering best practices
  

Client & Business Acumen

• Consultative
  approach with strong problem -solving skills
  
• Commercial
  awareness and business development orientation
  
• Excellent
  written and verbal communication
  

Innovation & AI Advocacy

• Forward -thinking
  approach to technology adoption
  
• Ability
  to drive innovation while managing delivery commitments
  
• Hands -on
  experimentation mindset with AI and automation tools
  

Education

• Bachelor's
  or Master's degree in Computer Science, Engineering, or related technical
  field
  
• Advanced
  degree or healthcare -specific certifications (HL7, CPHIMS) preferred
  

Why Join Us?

• Lead
  cutting -edge healthcare transformation initiatives with marquee clients
  
• Work
  with modern technology stack and drive AI -powered innovation
  
• Shape
  delivery practices and mentor high -performing engineering teams
  
• Opportunity
  to influence strategic direction and business growth
  
• Collaborative
  culture with focus on work -life balance and professional development