Strategic Business Partnership Partner with business leaders to translate organizational priorities into effective people strategies Use workforce data and insights (e.g., attrition trends, engagement results, team health metrics) to identify issues and recommend actionable solutions Support workforce planning, internal mobility, and talent development for critical and high‑impact roles Manage and resolve employee relations matters with sound judgment, consistency, and compliance Provide timely and thoughtful support during urgent employee or manager escalations Ensure operational continuity during sensitive workforce events, changes, or investigations Ensure consistent deployment of core HR programs, including performance management, compensation cycles, career frameworks, and engagement initiatives Drive adoption and effective use of HR systems, tools, and global policies across supported teams Maintain high standards of process discipline and employee experience Strategic Consulting: Ability to coach, influence, and challenge leaders constructively Talent & Organizational Development: Strong understanding of performance management, potential assessment, and capability building Data Literacy: Ability to design, interpret, and apply workforce metrics to inform decisions Employee Relations Judgment: Skilled at managing complex situations with fairness, consistency, and legal awareness Change Management: Experience supporting organizational transitions through structured planning and communication Collaboration: Ability to operate effectively within a global, matrixed environment MBA or equivalent advanced degree in Human Resources or a related field 12-15 years of progressive HR experience, preferably in GCCs, SaaS‑based, or product‑led organizations Proven experience serving as a strategic HR partner to senior leaders Strong expertise in HR and people data analytics Working knowledge of labor laws and state regulations Experience supporting large, complex employee populations across multiple locations and legal entities Strong communication, influencing, and stakeholder management skills Demonstrated ability to balance strategic priorities with operational execution
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