Manager - HR Projects - Mumbai - Lodha (I-Think Techno Campus)

Key Responsibilities

1. HR Technology & Application Management

• Own and manage the organization's HR technology ecosystem, including HRMS, Talent, Recruitment, Payroll, Travel, Expense, Learning and other HR applications.


• Manage applications such as Oracle HCM, PeopleStrong, Happay, Quest2Travel, Disperz and other connected business applications.


• Act as the primary technology SPOC between HR, IT, Business Application teams, vendors and implementation partners.


• Drive application enhancements, configuration changes, upgrades, releases and new technology implementations.


• Ensure application availability, performance, security and seamless user experience.


• Manage application incidents, defects, change requests and escalations through defined SLAs.


• Identify opportunities to simplify, consolidate and optimize the HR application landscape.

2. Integration Management – Core Responsibility

• Own the end-to-end HR technology integration landscape across multiple applications.


• Design, implement and manage integrations using:
  
  
  
  • REST/SOAP APIs
  
  
  • SFTP/file-based integrations
  
  
  • JSON/XML/CSV data exchange
  
  
  • Other integration mechanisms, wherever applicable.
  
  


• Understand source-to-target data flows, integration architecture, transformation logic, validations and error handling.


• Work closely with IT integration teams and vendors to design robust integration solutions.


• Monitor integration failures, perform root-cause analysis and drive permanent resolution.


• Establish appropriate monitoring, alerting, reconciliation and exception-handling mechanisms.


• Ensure data integrity across upstream and downstream applications.


• Maintain integration documentation, data mappings, interface specifications and dependency matrices.


• Review and validate integration designs proposed by vendors/implementation partners.


• Drive automation of integration monitoring and reduce manual intervention.


• Manage integration changes during HRMS implementations, mergers, organizational restructuring and application changes.

3. AI & HR Technology Automation

• Identify and implement AI/GenAI use cases within HR to improve efficiency, employee experience and decision-making.


• Evaluate emerging AI capabilities and assess their applicability to HR processes.


• Design and deliver practical AI-led solutions rather than limiting AI adoption to experimentation.


• Work with HR stakeholders to identify processes suitable for AI automation.


• Partner with internal technology teams and vendors to implement AI solutions while ensuring appropriate data privacy, security and governance.

4. RPA / HR Bots

• Manage and enhance existing HR RPA bots supporting day-to-day HR operations.


• Monitor scheduled bot runs and ensure timely completion of critical HR automations.


• Troubleshoot bot failures and coordinate with RPA/technology partners for resolution.


• Identify repetitive HR processes suitable for automation and develop the business case for automation.


• Drive transition from manual/repetitive activities to automated workflows.


• Ensure appropriate logging, exception handling, audit trails and monitoring for bots.


• Continuously evaluate whether existing RPA solutions can be replaced or enhanced using APIs, workflow automation or AI.

5. HRMS Transformation & Implementation

• Support implementation, migration and transformation of HRMS platforms.


• Lead technology workstreams covering Core HR, Recruitment, Onboarding, Performance, Compensation, Payroll, Leave & Attendance and other HR modules.


• Define business requirements, HLD/LLD, integration requirements, data migration requirements and test scenarios.


• Work with implementation partners to ensure solutions meet business requirements.


• Lead data migration activities including data extraction, transformation, validation and reconciliation.


• Manage integration testing, UAT, parallel runs and production cutover.


• Ensure appropriate documentation and knowledge transfer from implementation partners to the internal team.

6. Data, Reporting & Governance

• Ensure data consistency and integrity across HR applications.


• Define data ownership, source-of-truth and data flow across systems.


• Develop and maintain data dictionaries and integration mappings.


• Support HR reporting, dashboards and analytics requirements.


• Ensure appropriate controls around employee data access and data exchange.


• Work with Information Security, IT and HR stakeholders on data privacy and compliance requirements.

Core Technical Skills

The candidate should have strong practical knowledge of:

Integration

• REST APIs/ SOAP APIs/ SFTP integrations


• API Integrations 


• Data transformation and mapping


• Integration monitoring and error handling


• Understanding of middleware/integration platforms


• Strong understanding of Generative AI and LLM capabilities


• RPA & Automation

Experience

• 4–5 years of overall experience, with significant experience in HR Technology / HRIS / Enterprise Applications.


• Strong experience managing HRMS and multiple integrated business applications.


• Proven experience managing API and SFTP-based integrations.


• Experience in HR technology transformation / HRMS implementation or migration.


• Hands-on exposure to AI/GenAI and automation is strongly preferred.


• Experience managing RPA bots and automation initiatives will be an advantage.