Manager - Internal Communication

More about the role:

Burson Group India is looking for a Manager - Internal Communications, Bengaluru.  to support the internal communications, employee engagement, and employer branding programme of a major multinational client. As IC manager, your responsibilities will include supporting content development and planning employee engagement & employer branding campaigns to drive our client’s business and employee results. You will report to the client’s Senior Corporate Communications manager and be supported by a large agency-side team including strategists, planners, media buyers, designers, copywriters, and video producers.

 What you'll do:

• The individual will aid in planning the client’s internal communication and employee engagement programme, working with in-house and agency teams to engage employees through effective storytelling, content, and activations. 


• Ensure timely updates to external and internal communications platforms, including LinkedIn, website, Yammer and SharePoint


• Plan, write and edit a variety of IC content ranging from social, website and intranet posts to emailers, newsletters, memos and more.


• Manage client relationships and be the client’s key contact, counselor, and strategic thinker.


• Liaise with the agency-side design team to produce digital graphics, presentations, campaign collaterals, emailers & newsletters, and more


• Be able to support the senior managers and leaders in resolving client issues.


• Produce the quarterly townhall event liaising directly with the client’s Leadership team and other relevant stakeholders. 


• Coordinate & attend periodic coordination and planning meetings with agency and client-side resources to ensure smooth running of the IC programme


• Prepare monthly, quarterly, and annual reports reviewing the performance of the internal communications programme, with support from the agency team


• You must possess a strong familiarity with how Generative AI tools are used across communications programs, especially in planning, research, ideation, content creation, and daily operations.  


• You will be expected to acquire working knowledge of specific WPP proprietary AI tools.

Experience that contributes to success:

• Have 4-6 years’ experience working in the PR & communications function of a large, multinational firm


• Be based in the required location and willing to work from our client’s office


• Be comfortable operating LinkedIn pages and internal comms platforms such as Yammer, Mosaic and SharePoint for employee engagement and employer branding


• Have flawless native English writing skills, and be especially strong with LinkedIn posts, emailers, newsletters, memos, and website & intranet posts


• Be comfortable coordinating and briefing agency- and client-side teams to plan and execute IC & employee engagement campaigns


• Have strong IC project management experience; especially employee events, engagement activities, townhalls, etc.)