Manager - IT

IT Infrastructure, Security & CSV Lead   ( Pharma Experience Mandatory)

Key Responsibilities

IT Infrastructure & Systems Management

• Manage and maintain servers, desktops/laptops, operating systems, business applications, email systems, Active Directory, GPOs, NAS storage, and overall IT infrastructure.


• Administer network infrastructure including firewalls, switches, Wi-Fi, user access, permissions, and software deployment.

IT Security & Business Continuity

• Implement and maintain IT security policies, access controls, CCTV systems, data protection, backup, disaster recovery, and business continuity plans.


• Ensure data confidentiality, integrity, and availability across all systems.

Vendor, Asset & Budget Management

• Manage IT budgets, procurement, vendor relationships, contracts, and IT assets/licenses.


• Maintain accurate inventory and asset tracking records.

User Support & Compliance

• Provide technical support, user training, and system administration.


• Support regulatory/customer audits and ensure compliance with company policies and GxP requirements.

Quality Management & CSV

• Ensure compliance with GxP, QMS, GAMP 5, EU Annex 11, and 21 CFR Part 11 requirements.


• Manage deviations, CAPA, change controls, risk assessments, and SOP development.


• Lead Computer System Validation (CSV) activities, including URS, FRS, Validation Plans, IQ/OQ/PQ, Traceability Matrix, Validation Summary Reports, and system retirement activities.


• Act as the Subject Matter Expert (SME) for CSV and validation lifecycle management.

Key Skills

• Windows Server & Active Directory Administration


• Network Infrastructure & Cybersecurity


• Firewall, Switch & Wi-Fi Management


• Backup, Disaster Recovery & Business Continuity


• GxP Compliance & Computer System Validation (CSV)


• GAMP 5, EU Annex 11 & 21 CFR Part 11


• Vendor, Asset & Budget Management


• SOP Documentation, CAPA & Risk Management


• Team Leadership & User Training