Manager Program Integrity

SGS is the world's leading inspection, verification, testing and certification company. We are recognised as the global benchmark for quality and integrity. With more than 94,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.

• Overall responsibility for Program integrity & Quality activities across the KN business
• Ensuring overall compliance around SGS code of conduct, SGS code of integrity , conflict of interest, impartiality are being effectively implemented across all SBU of KN business.
• Conduct  checks at random on quality of packs review/File audits for the different SBU’s Certification and RBS  of Knowledge and work around on the required improvements with the relevant SBU’s
• Conduct the shadow audits at random for the various types of audit standards and in different locations ( announced/unannounced) for the different SBU’s Certification and RBS of Knowledge and discuss on the improvements with the relevant SBU
• Report on performance  of quality system/overall integrity compliance to the management of SGS for review and as a basis for improvement of overall systems as appropriate.
• Have regular meetings with the different knowledge SBU and discuss on their performance of quality/program integrity system, Their performance on  relevant KPI pertaining to the SBU.
• Participate in Internal audits and Management reviews of the different SBU of Knowledge.
• Keep a close observation on our performance of the IFIA(TIC) .
• Observe regarding Impartiality and conflict of interest  issues if evident in any SBU.
• Ensure full compliance with the Company’s Code of Integrity & Professional Conduct and Impartiality policy and encourage others to do so.
• Collaborates with teams across business on total quality of the products and services provided by the knowledge .
• Work collaboratively, negotiate and engage with key stakeholders to facilitate delivery and compliance with the quality strategy
• Ensure strong communication between teams under leadership to facilitate exchange of information and in order to implement change and improvements.