Manager - Strategic Client Engagement

About:

Our partner organization is a human-centric AI company that delivers the deepest understanding of human behaviour to power better health for all.

They are a Public Benefit Corporation building the worlds most comprehensive and insightful AI-powered socio-behavioral data platform. They uncover the unseen drivers of health - peoples beliefs, barriers, and behaviours - and transform that intelligence into scalable products that enable healthcare organizations to drive impact, reduce costs, and advance equity.

Role and Responsibilites:

• Own and manage relationships with clients. Be the front face of the engagement with clients delivering high quality client service, developing a deep understanding of their pain points, and helping them get the most value from their products and outputs
• Lead Insight Generation & Strategic Recommendations: Own end-to-end insight generation workstreams that uncover the behavioral and system drivers of health outcomes. Turn advanced analytical outputs into crisp insights and strategic recommendations by developing compelling pitches and presentations for a variety of audiences
• Lead end-to-end client delivery. You will design scopes of work, manage client onboarding, and lead cross functional teams to execute. You will ensure that we impress at every interaction, build trust in our work, and keep and grow our clients
• Drive adoption and impact of our work: Work closely with governments, donors, and implementing partners to co-create strategies and action plans. Present insights with clarity and conviction, simplifying complexity without losing nuance. Support partners in turning insights into changes in policy, programs, and implementation on the ground.
• Grow Surgos business. You will do this by identifying clients and opportunities, supporting pitches and proposals, and translating client needs to our product roadmap.

About you:

• 5+ years experience in consulting, global health, strategy, applied research, or similar.
• Background in public health, economics, behavioural science, data science, or a related field
• Ability to synthesize data into insights that drive actionStrong client-facing communication and relationship-building skills
• Skilled project manager with excellent written, presentation, and verbal communication skills
• Reproductive Health experience is a big plus
• Strategic thinker who can apply insights and products to solve client problems
• Entrepreneurial mindset, self-motivated, and ability to thrive in a fast-paced environment

Location: India-based, ideally in Delhi NCR

Benefits:

• Fantastic, fun and collaborative colleagues; opportunity to solve tough challenges in healthcare
• Ability to be entrepreneurial and tremendous opportunities for growth
• Public Benefit Corporation with an impact and equity mission
• Professional Development opportunities