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Manager - Tele Collections - Housing - Collections - X bucket - Thane - Pinak Galaxy - JM

Job Description - Manager - Tele Collections - Housing - Collections - X bucket - Thane - Pinak Galaxy - JM

Description

11287


Core Responsibilities


 



  • Lead tele collections for housing portfolio to improve early bucket collections

  • Manage pre delinquency campaigns through external vendors

  • Implement startegies and processes apropos the voice of customers received through different campaigns

  • Lead strategic initiatives like OD / LPC collections through tele collections team


Manage partners and implement autoimated tools for seamless customer experience


Desired Experience: Minimum 4-7 years in collection


 











Graduate : Yes
Masters/Postgraduate:  Yes


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