Manager-GLOBAL IP ENGINEER

Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. VOIS #BeUnrivalled #CreateTheFutur About this Role We are seeking a highly skilled Global IP Engineer to join our Core Transport - International Networks team within Vodafone Network Operations. Based in Pune, India, this role focuses on managing, troubleshooting, and optimising enterprise network infrastructure with a strong emphasis on Cisco ACI technology. The individual will act as a key escalation point for critical incidents, ensuring high availability and performance across complex multi-technology environments. This is a real-time operational role requiring deep expertise in routing, switching, data centre networks, and security technologies. What you will do Provide expert-level support and guidance to operations teams, ensuring timely resolution and knowledge transfer. Lead troubleshooting and resolution of high-severity network incidents involving MPLS, IPSEC, and VRF. Configure and maintain APIC controllers, Nexus 9000 switches, and spine-leaf topology. Manage lifecycle activities including device upgrades, patches, and failover testing. Perform root cause analysis (RCA) for recurring issues and propose preventive measures. Develop automation scripts using Python/Ansible for ACI operations. Develop automation scripts using Python/Ansible for ACI operations. Monitor ACI health, fabric utilisation, and proactively address anomalies using APIC dashboards, SNMP, and Syslog. Maintain accurate documentation including network diagrams, configurations, and operational procedures. Ensure compliance with security and operational standards and participate in change management processes. Interface with vendors for support and escalation of hardware/software issues. Who you are Extensive hands-on experience with Cisco routing and switching, including Nexus (7K/9K), Catalyst platforms, and VSS. Strong understanding of MPLS, VRF segmentation, IPSEC, BGP, OSPF, and EIGRP routing protocols. Proven expertise in Cisco ACI fabric and SDN concepts. Familiarity with ACI automation tools (Python, Ansible) and REST API for operational tasks. Good understanding of firewall policies, load balancers, and integration with ACI. Experience in incident handling, RCA documentation, and change management processes. Excellent problem-solving and analytical skills with strong communication capabilities. Professional certifications such as CCNA, CCNP, and Cisco Data Centre Specialist or ACI-specific certifications are required. Not a Perfect Fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. What's in it for you Opportunity to work on cutting-edge technologies like Cisco ACI and SDN in a global environment. Exposure to complex multi-technology solutions and collaboration with cross-functional teams. Professional growth through certifications and continuous learning initiatives. Be part of a dynamic, inclusive, and innovative organisation driving global transformation. What skills you will learn Advanced troubleshooting and RCA methodologies for large-scale networks. Automation and scripting using Python and Ansible for network operations. Hands-on experience with Cisco ACI fabric, APIC controllers, and Nexus switches. Integration of security policies and compliance standards in network environments. Vendor engagement and lifecycle management of network infrastructure. VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. Join Us At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. JDEnhancedByTARA Follow us on social media and #StayConnected LinkedIn: https://www.linkedin.com/company/vois/ Facebook: https://www.facebook.com/voisglobal Instagram: https://www.instagram.com/voisglobal/ Chat with our employees: https://lnkd.in/dpkrcvR2