Manager_SERVICE DESIGNER - VOIS

Define service design for products, services, or propositions within agile NPD teams, ensuring stakeholder input and approval. Capture and communicate network, service, and operational support requirements in line with company standards. Drive adoption of automation and digitisation within product development processes. Review ARIS process flows with operations to identify and resolve issues. Manage end-to-end design adoption and delivery of services into markets, ensuring readiness for service and operational support. Oversee service transition to in-life operational teams and enable continuous service improvement activities. Proven experience delivering service designs across multi-disciplinary areas in large telecom or IT environments. Ability to understand and communicate across diverse disciplines such as sales, order management, provisioning, assurance, billing, and operations. Skilled in process mapping, improvement, and reengineering, with ARIS L3 process design expertise. Strong knowledge of telecom processes and TM Forum Frameworx. Exceptional stakeholder management and communication skills. Agile certification Six Sigma ITIL Foundation ARIS Designer Process experience If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. Expertise in ARIS process modelling and TM Forum standards.