V

Manager-Sys Ops & Admin

icon building Company : Vil
icon briefcase Job Type : Full Time

Number of Applicants

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Job Description - Manager-Sys Ops & Admin


Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.


 


We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.


 


VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.


 


VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.


 


VIL is an equal opportunity employer committed to diversifying its workforce.



































TM- prepaid System Ops & Admin



 



Function / Department



Technology



Location



Gujarat



Job Purpose



Operation & Maintenance of IN and related Nodes


Implementation of new Nodes and Integration with existing network elements


Expansion and upgrade


Hardware support and Inventory Management


User access management in IN and Vtopup


Regulatory Compliances & Process Implementation
Partner and Vendor Management



Key Result


Areas/Accountabilities



Keeping uptime of all IN and associated nodes


KPI monitoring and maintaining


IN projects - Hardware / Software expansion and upgrade, patch implementation, integration with new core and associated nodes


Implement System integrations of IN nodes, existing and new, with Core / VAS nodes, IT systems etc
Faulty HW replacement / spare management / coordination with SNOC for FM


R&R / RMA management


Comply with all regulatory agencies & internal compliance requirements & Implement of processes
HW/SW, operational problems/issues, testing new features & allied activities under vendor scope
Creation, deletion and modification of user ID as per SOP for IN and Vtopup



Core Competencies,


Knowledge, Experience



 


Must have basic understanding of prepaid call flow


Must be conversant with Amdocs / Optima (RECC) charging systems, knowledge on Ericsson charging system will be appreciated


Must have at least 5-7 years of experience in System Ops & Admin in Amdocs charging platform


Must have knowledge of SQL/PLSQL query


Must have knowledge of unix/Linux OS and scripting


Good Scripting and Programming knowledge including Shell, Perl, automating and streamlining routine maintenance tasks
Working knowledge in Debugging and Analyses of complex issues within large scale operation platforms

Good communication skill for liaising with other cross functions like Marketing, RA etc
Should be flexible enough to support business during odd hours, week end and holiday
Must have knowledge of Voucher management and Vtopup systems


 



Must have technical / professional qualifications



 


· Engineering Graduation in Electronics / Electronics with Communication / Computers Science



 


Vodafone Idea Limited (formerly Idea Cellular Limited)

An Aditya Birla Group & Vodafone partnership


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