Manhattan Active WMS QA Lead

Manhattan Active WMS QA Lead

The QA Lead will oversee the quality
assurance strategy and execution for Manhattan Active WMS and its interfaces.
This role involves leading QA team, designing test frameworks ensuring seamless
integration across supply chain systems. This role requires a deep
understanding of warehouse operations, supply chain logistics, and enterprise
system integrations. The ideal candidate will have hands-on experience with
Manhattan Active WMS, strong technical skills API, WMS Interfaces testing, and
a proven track record of leading QA efforts in fast-paced, cross-functional
environments. Your ability to collaborate with developers, business analysts,
and stakeholders will be key to delivering high-quality, scalable, and
efficient WMS solutions that support business goals.

Responsibilities:

• Define and implement the overall QA strategy for Manhattan
  Active WMS and its interfaces.
  
• Establish quality benchmarks and KPIs for testing activities.
  
• Lead the execution of functional, integration, regression,
  performance, and user acceptance testing (UAT).
  
• Ensure comprehensive test coverage across all WMS modules
  (receiving, inventory, picking, shipping, etc.).
  
• Oversee testing of interfaces between WMS, CMS Worldlink,
  Autostore, PackSize, SLAM and Numina
  
• Manage and mentor a team of QA analysts.
  
• Assign tasks, review work, and provide feedback to ensure
  high-quality deliverables
  
• Conduct training sessions and knowledge sharing within the QA
  team
  
• Work closely with business analysts, developers, project
  managers, and operations teams to understand requirements and ensure test
  coverage.
  
• Communicate testing progress, risks, and issues to
  stakeholders.
  
• Maintain detailed documentation of test plans, test cases, and
  test results.
  
• Generate QA metrics and dashboards for leadership reporting.
  
• Identify opportunities to improve QA processes and tools.
  

• Support UAT (User Acceptance Testing) and provide training or
  documentation as needed.
  

• Define test scenarios, test cases, and test data requirements
  based on functional and technical specifications.
  
• Develop comprehensive test plans and strategies for Manhattan
  Active WMS modules and interfaces.
  

• Validate data flows across systems including APIs, message
  queues.
  
• Validate WMS configurations, RF device workflows, and label
  printing logic.
  
• Conduct performance and load testing to ensure system
  scalability and responsiveness.
  
• Review, Log, track, and manage defects using tools like JIRA.
  
• Collaborate with developers, business analysts, and vendors to
  resolve issues.
  
• Utilize test automation tools where applicable (e.g., Katalon,
  Postman).
  
• Support performance and load testing of WMS and interfaces.
  
• Maintain detailed test documentation and provide regular status
  reports.
  
• Ensure traceability between requirements, test cases, and
  defects.
  
• Work closely with cross-functional teams including IT,
  operations, and third-party vendors.
  
• Participate in Agile ceremonies (daily stand-ups, sprint
  planning, retrospectives).
  

Requirements:

• 7+Years of experience in Software with at least 2 years in the
  lead role.
  

• 3+ years of experience in testing Manhattan Active WMS or
  similar WMS platforms.
  
• Experience with cloud-based WMS platforms and SaaS
  testing strategies.
  

• Experience in interface testing and supply chain
  system integrations
  

• Strong understanding of warehouse operations and supply chain
  processes.
  
• Experience with interface testing (REST/SOAP APIs, JSON,
  Postman).
  
• Proficiency in SQL for data validation and backend testing.
  
• Familiarity with test management tools (e.g., JIRA).
  

• Strong knowledge of automation frameworks 
  
• Excellent communication and stakeholder management skills.
  

• Ability to lead distributed teams and manage multiple
  priorities.
  
• Strong analytical and problem-solving abilities.
  
• Agile/Scrum experience with participation in sprint planning
  and retrospectives.
  

• Experience with cloud-based WMS deployments.
  
• Exposure to Manhattan Integration Framework (MIF).
  
• Familiarity with ERP systems like Oracle.
  

Education

• Degree in information systems, business administration, supply
  chain or equivalent working experience
  

Language

• English (Speak, Read, Write)
  

Nice-to-haves

• Proficiency in data visualization tools
  
• Warehouse application experience (Manhattan active)
  

Travel required:

• <10%