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Marketing and Sales Ops Specialist

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Job Description - Marketing and Sales Ops Specialist

The Marketing & Sales Ops Specialist is the operating backbone of BOT's go -to -market motion the person who makes pipeline run predictably and turns marketing activity into measurable revenue impact. This role owns the HubSpot system of record, the lead -to -revenue process, ABM operations, and the reporting layer that ties marketing investment to sales outcomes.

You will work in close alignment with the Marketing and Sales team to build a sales and marketing engine that scales clean data, sharp ICP filtering, disciplined deal stages, and a single source of truth across the funnel.

Key Responsibilities

HubSpot Ownership — System of Record
  • Own end -to -end HubSpot administration across Marketing Hub, Sales Hub, and CRM
  • Configure and maintain Deal pipeline stages, probabilities, exit criteria, and mandatory
  • CRM fields aligned to BOT's 7 -stage sales process
  • Build, manage, and optimise lifecycle automation across Lead → MQL → SQL → Opportunity → Customer
  • Set up and refine the lead scoring model ICP criteria
  • Maintain CRM data hygiene: contact properties, deduplication, segmentation, lifecycle alignment, list management
  • Document, enforce, and continuously improve HubSpot SOPs and ops playbooks
Sales Ops — Pipeline & Process Discipline
  • Partner with the sales team to operationalise the sales funnel: mandatory field enforcement, stage progression rules, and stuck -deal alerts.
  • Maintain pipeline hygiene through weekly deal reviews, stage audits, and data validation
  • Build and own sales reporting: pipeline funnel, weighted pipeline, win rate, average deal size, sales cycle length, stage conversion rates
  • Manage sales/marketing handoff workflows — MQL routing, SQL acceptance criteria, lost -deal feedback loops
Marketing Ops — Campaign Execution
  • Own HubSpot campaign setup, tagging, UTMs, asset hygiene, and attribution
  • Build automated workflows across lead nurturing, lifecycle stages, and sales handoff
  • Operate ABM campaigns end -to -end: Influ2 setup, account/contact loading, sequence configuration, performance reporting
  • Translate ICP research into actionable targeting lists, sequence inputs, and campaign briefs
  • Support event -led motions from operational planning to lead capture and post -event follow -through
ICP Framework & Lead Quality
  • Own the ICP framework: lead prospecting and intelligence, qualifiers/disqualifiers, scoring logic
  • Validate research outputs from the research function for ICP fit, data accuracy, and pipeline -readiness
  • Track and report on lead quality, ICP match rates, and coverage gaps across pipeline stages
Reporting, Dashboards & Tools
  • Build and maintain HubSpot dashboards for monthly and quarterly reviews — ICP visibility, pipeline health, campaign performance
  • Track performance across content, campaigns, website, and social
  • Evaluate, validate, and recommend new tools (ABM, enrichment, intent data) — efficiency, ROI, and stack consolidation
  • Maintain structured marketing folders, documentation, and operational repositories
What Success Looks Like
  • HubSpot is the single source of truth — clean, automated, used by sales and marketing daily
  • Every deal in the pipeline has the mandatory fields populated; no deals stall silently
  • Sales and marketing operate from the same dashboard, with complete visibility live
  • Lead scoring promotes the right contacts to MQL — reflected in conversion rates upstream
  • ABM and event campaigns ship on time with full attribution from ad impression to closed deal


Requirements

Skills & Qualifications
  • Process -driven with sharp execution discipline — closes loops without being chased
  • Comfortable holding sales and marketing accountable to shared SLAs and definitions
  • Strong analytical thinking — can move from data to diagnosis to recommendation
  • Detail -oriented without losing strategic context
  • Familiarity with B2B services / SaaS / tech consulting environments and complex enterprise buying cycles
  • Calm under ambiguity — builds the system while the system runs
Must -Have Experience
  • 5–6 years in marketing ops, sales ops, or revenue operations in a B2B environment
  • Hands -on HubSpot expertise across Marketing Hub, Sales Hub, and CRM — workflow automation, lifecycle management, custom properties, reporting, and admin
  • Proven experience operating ABM programmes (Influ2, 6sense, Demandbase, or equivalent)
  • Working fluency with LinkedIn Sales Navigator for account intelligence and list validation.
  • Direct experience with B2B sales process design — pipeline stages, deal probability, scoring models, pipeline reporting
  • Track record managing CRM data hygiene at scale (1,000+ accounts/contacts)
Nice -to -Have
  • Exposure to B2B and IT services industry
  • Experience with sales enablement content systems

Signs You May Be a Great Fit
  • Impact: Play a pivotal role in shaping a rapidly growing venture studio with Cloud -driven digital transformation.
  • Culture: Thrive in a collaborative, innovative environment that values creativity, ownership, and agility.
  • Growth: Access professional development opportunities, and mentorship from experienced peers.
  • Benefits: Competitive salary, wellness packages, and flexible work arrangements that support your lifestyle and goals.


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