MediClinic AM SPOC

Roles & Responsibilities: 

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  Client Meetings - Reviews and Presentations (Weekly / Monthly / Quarterly)

  
  


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  Invoice management and collections, to make sure all invoices are cleared and paid within the agreed timelines as per agreement. 

  
  


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  Data Management and coordination with the finance team for all issues related to Invoices and payments

  
  


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  Retention and timely renewal of all accounts. Build client relationships to make sure we are well connected.

  
  


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  Project Green (Upsell / Cross sell). Generate additional revenue from existing clients by bringing value adds and by offering new services.

  
  


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  New Lead Generation - Pitching for new business, adding new Logos..

  
  


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  Working to improve Margins of current accounts and new projects

  
  


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  Directing, coordinating and administering medical and non-medical resources, facilities and services

  
  


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  Liaising with clerical, medical and professional staff at all levels

  
  


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  Developing services and implementing changes 

  
  


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  Ensuring all regulations/ compliances are followed

  
  

Work closely with Operations team to make sure the below is managed by the team:

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  Managing Medical and Paramedical staff (Doctors and Staff Nurse)  

  
  


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  Medical Staff Attendance Management and Team Management 

  
  


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  Managing end-to-end OHC operations and smooth functioning of MediClinics for the clients

  
  


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  Strengthening existing processes with sound Process Flows, Automated systems.  

  
  


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  To make sure all invoices are raised on time along with submission of all necessary documents to clients

  
  


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  To ensure all the client deliverables are met on a timely basis.

  
  


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  Build relationships with the facility team at client place and ensure smooth flow of OHC payments.

  
  


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  Coordinate with the HR Team and provide documents at the time of audits.

  
  


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  To ensure day to day activities are carried out and concerned reports are maintained.

  
  


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  Medical staff issues/grievances need to be addressed within TAT.

  
  


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  Sharing MIS report on monthly basis

  
  

Skill Set & Qualifications:

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  Graduate  3+ years of experience in Hospital Industry or Occupational Health Services

  
  


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  Having Marketing experience is an additional benefit.

  
  


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  Excellent verbal, written and interpersonal communication skills.

  
  


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  Strong knowledge of Client Service processes and techniques.