MEP Engineer

Role Summary

Manage MEP operations, ensuring efficient maintenance, process compliance, cost control, and high service quality across facilities.

Key Responsibilities & KPIs

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  MEP Operations & Compliance

  
  




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  Ensure adherence to R&M processes and performance metrics for efficient operations

  
  




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  Ticket Resolution (TAT)

  
  




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  Ensure timely closure of maintenance requests within SLA

  
  




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  Customer Satisfaction (CSAT)

  
  




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  Maintain CSAT ≥ 4 through prompt and effective service

  
  




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  Inventory Management

  
  




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  Maintain optimal stock levels while minimizing wastage and downtime

  
  




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  Cost Control

  
  




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  Optimize maintenance costs within budget (if applicable)

  
  




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  Stakeholder Coordination

  
  




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  Collaborate with tenants, vendors, and internal teams for smooth operations

  
  




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  Team Management

  
  




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  Train and guide team members to improve performance and service quality

  
  

  Eligibility & Skills

  
  
  
  
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    Bachelor’s in Engineering / Facilities Management or related field

    
    
  
  
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    Experience in MEP/facilities operations preferred

    
    
  
  
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    Strong knowledge of MEP systems & maintenance processes

    
    
  
  
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    Good stakeholder management and communication skills

    
    
  
  
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    Leadership and team handling ability

    
    
  
  
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    Problem-solving and detail-oriented approach

    
    
  
  
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    Flexible to work in dynamic environments