Industry/Sector
Not ApplicableSpecialism
Managed ServicesManagement Level
Senior AssociateJob Description & Summary
At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients.Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Project Management:
Role Overview
The PMO is responsible for governing project and program delivery through standardized Project Lifecycle Management (PLM) processes, templates, and methodologies. This role ensures consistent, high-quality project execution, compliance with defined standards, and continuous improvement of project management practices across the organization.
Key Responsibilities
Govern project and program delivery using defined PLM processes, frameworks, and templates
Ensure projects are executed in compliance with approved PLM methodologies
Maintain and enforce the use of standard project execution templates and deliverables
Support the design, implementation, and continuous improvement of PLM processes
Ensure project teams receive required PLM methodology training and track skill compliance
Provide oversight, reporting, and quality assurance for projects governed by the PMO
Key Performance Indicators (KPIs)
Percentage of projects compliant with PLM standards and templates
Project delivery quality, timeliness, and milestone adherence
PLM process adoption and audit compliance
Training completion and skills coverage across project teams
Stakeholder satisfaction with PMO governance and support
Required Skills & Experience
2-8 years of experience in PMO, Project, or Program Management roles
Proven knowledge of project governance frameworks and lifecycle management
Hands-on experience with Agile and Waterfall delivery models
Experience developing and enforcing project standards, templates, and controls
Strong coordination, communication, and stakeholder management skills
Experience working in large, complex IT or enterprise environments
Qualifications
Bachelor’s degree in Information Technology, Business, or related field
PMP, PRINCE2, SAFe, or Agile certification (preferred)
Experience with project and portfolio management tools (preferred)
Travel Requirements
Not SpecifiedJob Posting End Date
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