Murex App Support-Wissen

Provide end-to-end support for the Murex platform, including trade lifecycle, position management, and market data. 

Take ownership of incident and issue management, ensuring timely resolution by engaging appropriate teams when necessary. 

Manage and support the release process, including UAT coordination and promotion to production. 

Collaborate with business users to understand functional requirements and troubleshoot issues related to trade booking, pricing, and risk modules. 

Maintain and update support documentation, including known issues, resolutions, and process changes. 

Conduct impact analysis and participate in problem tracking and root cause analysis for recurring issues. 

Support LiveBook, MxML workflows, and other Murex components across pre-trade and post-trade processes. 

Monitor and optimize system performance, collaborating with infrastructure teams as needed. 

Assist in process design and continuous improvement initiatives within the support function. 

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Strong proficiency in SQL for data analysis and issue resolution. 

Good understanding of IT architecture and database structures. 

Familiarity with XML and integration formats used in trading systems. 

Exposure to reporting and analytics tools like Business Objects and QlikView. 

Hands-on experience with Unix/Linux environments and scripting for automation/troubleshooting. 

Solid experience with Murex trade booking, simulation, position management, risk, and pricing modules. 

Deep understanding of financial instruments, including derivatives, commodities, fixed income, and equities. 

Strong knowledge of risk concepts including PnL, VaR, sensitivities, and other performance metrics. 

Familiarity with the full trade lifecycle and different business functions within a trading environment. 

Experience working in high-pressure, time-sensitive financial environments.