Non Voice Process - Freshers

Hiring: International Customer Support Executive – Voice & Chat

Location: Airoli, Navi Mumbai
Experience: Freshers to 3 Years
Salary: ₹18,000 – ₹33,000 per month
Shift: US Rotational Shifts
Work Mode: Work from Office
Cab Facility: Two-way cab provided
Joining Bonus: Available

Job Overview

We are hiring International Customer Support Executives for both Voice and Chat Support processes. The ideal candidate should have strong communication skills, a customer-focused approach, and be comfortable working in US rotational shifts.

Key Responsibilities

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  Handle customer queries through international voice and/or chat support.

  
  


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  Provide accurate and timely solutions to customer concerns.

  
  


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  Maintain professional communication and customer service standards.

  
  


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  Understand customer requirements and resolve issues effectively.

  
  


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  Document customer interactions and update relevant information in the system.

  
  


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  Meet process-specific quality, productivity, and customer satisfaction targets.

  
  


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  Follow company policies, processes, and compliance guidelines.

  
  

Requirements

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  Education: 12th Pass / Graduate.

  
  


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  Experience: Freshers to 3 years in customer service, BPO, international voice, chat support, or related roles.

  
  


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  Excellent English communication skills – verbal and written.

  
  


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  Comfortable handling international customers.

  
  


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  Good listening, problem-solving, and interpersonal skills.

  
  


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  Comfortable working in US rotational shifts, including night shifts.

  
  


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  Willing to work from the Airoli, Navi Mumbai office.

  
  


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  Candidates with international BPO/customer support experience will be preferred.

  
  

Salary & Benefits

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  ₹18,000 – ₹33,000 per month, depending on experience, communication skills, and process.

  
  


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  Two-way cab facility available.

  
  


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  Joining bonus applicable as per process/company terms.

  
  


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  Opportunity to work with an international customer service process.

  
  


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  Growth opportunities based on performance.

  
  

Location

Airoli, Navi Mumbai

Interested candidates can apply now and our recruitment team will get in touch regarding the interview process.