Role Summary: Responsible for delivery of NOW Assist Consultant capabilities within the Diageo NOW Assist transformation program.
Key Responsibilities
Configure and implement NOW Assist capabilities.
Set up summarization, drafting, knowledge generation, and AI workflows.
Support workshops, requirement gathering, and use case realization.
Collaborate with architects and platform teams.
Required Skills & Experience
5+ years of ServiceNow experience.
Hands-on NOW Assist and ITSM implementation experience.
Strong understanding of GenAI use cases within ServiceNow.
Topcoder Inc
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