Observability Engineer (Open Telemetry / LGTM)
Overview
Customer is embarking a strategic initiative to establish a modern, observability capability, as part of a broader platform transformation. This role will be instrumental in designing and implementing an Open Telemetry based observability framework and enabling a successful platform go-live.
The engagement focuses on delivering scalable, enterprise-grade observability aligned with best practices, while enabling enhanced operational visibility and engineering productivity across distributed teams.
Scope of Services
Design and implement an Open Telemetry driven observability solution using LGTM stack (Grafana, Loki, Tempo, Mimir)
Deploy and manage services on Azure Kubernetes Service (AKS) and VMWare Kubernetes Services (VKS)
Support Azure Landing Zone configuration aligned to governance models
Deliver Infrastructure as Code (IaC) using Terraform
Implement automation using Ansible
Create and validate YAML configurations
Support platform go-live activities including validation, remediation, and stabilisation
Collaborate with multi-region engineering teams.
Key Deliverables
Functional Open Telemetry PoC
Scalable observability framework
Successful go-live support
Improved monitoring and visibility
Support documentation and knowledge transfer
Required Capability
Core Technical Expertise
Kubernetes (AKS)
Open Telemetry
LGTM stack (Grafana, Loki, Tempo, Mimir)
Azure platform and Landing Zones
Terraform and Ansible
Exposure to SolarWinds
Exposure to Splunk
Exposure to ServiceNow ITSM
Programming & Scripting
Python
YAML
Bash
Exposure to Go (desirable)
Observability Engineer (Open Telemetry / LGTM)
Overview
Customer is embarking a strategic initiative to establish a modern, observability capability, as part of a broader platform transformation. This role will be instrumental in designing and implementing an Open Telemetry based observability framework and enabling a successful platform go-live.
The engagement focuses on delivering scalable, enterprise-grade observability aligned with best practices, while enabling enhanced operational visibility and engineering productivity across distributed teams.
Scope of Services
Design and implement an Open Telemetry driven observability solution using LGTM stack (Grafana, Loki, Tempo, Mimir)
Deploy and manage services on Azure Kubernetes Service (AKS) and VMWare Kubernetes Services (VKS)
Support Azure Landing Zone configuration aligned to governance models
Deliver Infrastructure as Code (IaC) using Terraform
Implement automation using Ansible
Create and validate YAML configurations
Support platform go-live activities including validation, remediation, and stabilisation
Collaborate with multi-region engineering teams.
Key Deliverables
Functional Open Telemetry PoC
Scalable observability framework
Successful go-live support
Improved monitoring and visibility
Support documentation and knowledge transfer
Required Capability
Core Technical Expertise
Kubernetes (AKS)
Open Telemetry
LGTM stack (Grafana, Loki, Tempo, Mimir)
Azure platform and Landing Zones
Terraform and Ansible
Exposure to SolarWinds
Exposure to Splunk
Exposure to ServiceNow ITSM
Programming & Scripting
Python
YAML
Bash
Exposure to Go (desirable)
Deliver
| No. | Performance Parameter | Measure |
|---|---|---|
| 1. | Client Engagement | CSAT, Customer reference, Customer Solutions, mean time to resolve customer issues (MMT reducing trend) |
| 2. | BOT implementation | Work done by the bots for platform/non platform accounts, No. of platform accounts per DU |
Experience: 5-8 Years
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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