Office Assistant

• Provide comprehensive administrative support by managing the Branch Manager’s calendar, coordinating meetings, handling correspondence, and maintaining filing systems.
  


• Prepare documents and reports, including presentations, travel arrangements, and expense tracking, ensuring efficient office operations.
  


• Assist with customs compliance by organizing documentation, liaising with customs authorities, and staying updated on regulatory requirements.
  


• Support resolution of customs-related issues, helping prevent delays and ensuring smooth logistics operations.
  


• Aid in client and vendor relationship management, including communications with government agencies, port authorities, and logistics partners.
  


• Help address client concerns and escalations, ensuring prompt follow-up and maintaining high satisfaction levels.
  

Requirements

• High school diploma or equivalent required; Associate's degree preferred.
  


• Proven experience as an office assistant or in a similar administrative role.
  


• Excellent organizational and time-management skills.
  


• Strong attention to detail and accuracy.
  


• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  


• Excellent communication and interpersonal skills.
  


• Ability to work independently and as part of a team.
  


• Ability to maintain confidentiality.
  


• Experience in the logistics industry or familiarity with customs procedures is a plus.
  


• Ability to learn new software and systems quickly.