Officer - Credit Product Strategy - C11 - Mumbai

CPSO team comprises senior Banking and Credit Risk SMEs along with specialized staff with a broad mandate spanning all of credit monitoring, portfolio management, collateral management, transaction management, credit risk middle office, quality assurance, issues management and regulatory issue remediation. The team’s objective is to ensure exceptional outcomes for Citi’s clients while sustaining industry leading safety and soundness as regards credit risk management by the first line of defense.

Key Responsibilities:

• Effective Issue Resolution & Risk Mitigation by providing testing support to resolve MRAs/CAPs (Corrective Action Plans) and SIIs (Self-Identified Issues) across Institutional Credit Management (ICM)

• Ensure timely completion of projects within the CPSO book of work

• Implementation of best practices inline with established guidelines to drive operational consistency across Business Units

• Following established governance mechanisms / controls to prevent recurrence of issues

• Identify scope to leverage new age tools (AI/ML) to optimize processes across the ICM organization

• Actively participate in Learning, Development & Training opportunities including instructor led courses

• Identify scope to leverage new age tools (AI/ML) to optimize processes across the ICM organization

• Support CPSE VoE Engagement, Belonging (DEI), and Leadership scores

• Travel (less than 10%)

Knowledge/Experience:

• Demonstratable financial services experience, including 3-6 years in Banking or FI Industry

• Knowledge of Wholesale Credit Processes and Policies spanning the Credit Risk Value Chain

• Thorough knowledge of Citi´s systems

• Experience in preparing presentations for seniors

• Awareness and adherence to the control environment

Skills/Competencies:

• Proven culture carrier. Good interpersonal skills, with the ability to build relationships and exert influence

• Organizational skills with ability and willingness to work under pressure and manages time and priorities effectively with little to no supervision

• Clear written and verbal communication skills, with the ability to communicate clearly and concisely

• Intermediate Microsoft Office (Word, Excel, and PowerPoint) skills

Qualifications:

• BA/BSc in Finance or Accounting or higher degree in Business (MBA), or CFA, or any other related subject

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