Job Title: Offshore Sales PMO
Location: Pune, Maharashtra, India (Offshore Delivery Centre)
Reporting To: Austr
Experience Required: 7 to 10 Years
The Offshore Sales PMO will provide comprehensive support to the Australia FSI Sales organization by delivering end-to-end sales operations, governance, reporting, and bid management services. Working in close collaboration with the Australia FSI Sales Lead, this role will drive operational efficiency across the entire sales lifecycle, ensuring timely execution of sales activities, robust pipeline governance, opportunity tracking, and seamless coordination with cross-functional teams.
Support sales governance by maintaining and updating pipeline, opportunity, and account trackers in real-time.
Coordinate and manage bid and proposal activities, ensuring timely completion and delivery of all sales deliverables.
Prepare comprehensive weekly and monthly sales dashboards, pipeline reports, and executive-level presentations.
Track and monitor key sales metrics, opportunity status, pursuits, and critical action items.
Coordinate effectively with Sales, Presales, Delivery, Finance, Commercial, and Talent teams to support sales pursuits and initiatives.
Support account planning activities, client presentations, and internal governance reviews.
Maintain data quality in CRM systems (Nautilus) and ensure timely updates of opportunities and forecasts.
Drive continuous improvements and automation of sales reporting, governance processes, and operational workflows.
Provide analytical insights and recommendations to optimize sales operations and efficiency.
Manage multiple priorities in a fast-paced environment while maintaining accuracy and attention to detail.
7 to 10 yrs of professional experience in Sales PMO, Sales Operations, Bid Management, or Portfolio PMO roles within IT services organizations.
Proven experience in supporting complex sales pursuits, pipeline management, and proposal governance.
Deep understanding of the IT services sales lifecycle, managed services engagements, and enterprise sales processes.
Experience working with onshore and offshore teams in matrix organizations.
Advanced proficiency in Microsoft Excel (including complex formulas, pivot tables, and data analysis).
Expert-level skills in Microsoft PowerPoint for creating executive presentations and visual communications.
Strong experience with Power BI or similar business intelligence and reporting tools.
Hands-on experience with CRM tools (e.g., Salesforce, Nautilus) and reporting dashboards.
Proficiency in data visualization and dashboard design.
Strong analytical and problem-solving abilities with a data-driven approach.
Excellent written and verbal communication skills with the ability to present to senior stakeholders.
Outstanding stakeholder management and relationship-building capabilities.
Ability to thrive in a fast-paced, dynamic sales environment with changing priorities.
Strong organizational and time management skills with the ability to manage multiple concurrent projects.
Attention to detail and commitment to maintaining high data quality standards.
Proactive mindset with initiative to drive process improvements and innovation.
Exposure to or direct experience in Banking, Financial Services, and Insurance (FSI) sector sales.
Knowledge of managed services business models and pricing structures.
Certification or training in project management or sales operations methodologies.
Experience with process automation tools and workflow optimization.
Delivery of accurate and timely sales pipeline and governance reports with minimal errors.
Demonstrated improvement in sales operational efficiency and pursuit governance processes.
Consistent and timely coordination of bids, proposals, and scheduled sales reviews.
High levels of stakeholder satisfaction through responsive and quality sales operations support.
Enhanced visibility and transparency of pipeline health, sales forecasts, and opportunity progress across the organization.
Successful implementation of process improvements and automation initiatives that reduce manual effort.
Contribution to increased win rates and improved sales cycle efficiency.
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