Onboarding Manager -TA

This role is for one of the Weekday's clients

Min Experience: 10 years

Location: Bangalore

JobType: full-time

We are seeking a seasoned professional to lead the end-to-end onboarding process for new client employees within the Human Resource Outsourcing (HRO) environment. The role demands a strong customer-centric approach, ensuring seamless integration into client systems while enhancing employee experience and long-term satisfaction.

Key Responsibilities

• Oversee and manage the complete onboarding lifecycle for new client employees within HRO operations.
• Ensure smooth system integration and process alignment with client goals and organizational standards.
• Drive employee engagement initiatives to promote satisfaction and retention throughout the onboarding journey.
• Collaborate with client stakeholders and internal teams to ensure timely, accurate, and compliant onboarding execution.
• Manage and mentor a large team (35+ members), ensuring high performance, accountability, and operational excellence.
• Utilize HRIS platforms such as ADP, Workday, or BambooHR for data management and workflow optimization.
• Leverage advanced Excel and reporting skills to monitor key onboarding metrics and identify process improvements.
• Act as a client-facing liaison, providing consistent communication, updates, and resolution of onboarding-related issues.
• Lead implementation and transition projects for new clients with a focus on scalability and quality.

Requirements

• Minimum 10 years of experience in HRO/HR services or related functions.
• At least 5 years in a managerial or leadership role overseeing onboarding or implementation operations.
• Proven experience managing large teams (35+ people) in a client-service-oriented environment.
• Strong technical proficiency with HRIS tools (ADP, Workday, BambooHR) and advanced Excel.
• Excellent project management, communication, relationship-building, and problem-solving skills.
• Willingness to work onsite, 5 days a week, during night shifts (between 6 PM IST – 5 AM IST).

Skills:
Onboarding · HR Operations · HRO Services · HRIS (ADP, Workday, BambooHR) · Project Management · Client Relations · Excel · Team Leadership