Onboarding Specialist

We are seeking a Vendor Onboarding Specialist to manage the full lifecycle of subcontractor onboarding — from initial contact to compliance approval — while also maintaining strong vendor relations that drive long-term business growth. This role requires excellent communication skills, attention to detail, and the ability to balance both administrative compliance tasks and relationship management.

Key Responsibilities

Vendor Onboarding & Compliance

• Manage the end-to-end onboarding of subcontractors (subs), ensuring they complete contracts, insurance, W-9s, licenses, and all compliance documentation.
• Enter, track, and maintain vendor details in internal systems (CRM, ERP, project management platforms).
• Verify subcontractor compliance with AHJ, financier, and utility requirements before assigning projects.
• Conduct initial training for subs on Lytegen’s SOPs, photo pack/compliance checklists, and project expectations.

Vendor Relations & Engagement

• Act as the primary point of contact for new and existing subs.
• Build strong relationships through clear communication, responsiveness, and professional support.
• Regularly check in with subs to ensure they remain engaged, satisfied, and aligned with company processes.
• Help resolve vendor issues (delays, compliance gaps, communication breakdowns) quickly to prevent project disruptions.

Business Growth Support

• Work closely with operations and sales to ensure Lytegen always has a reliable pool of active, compliant subs.
• Identify opportunities to expand partnerships with high-performing vendors and disengage from underperforming ones.
• Gather vendor feedback and relay insights to management for process improvements.
• Support company growth goals by scaling vendor partnerships smoothly and efficiently.

Bachelor’s degree preferred (Business, Operations, or related field).

2+ years of experience in vendor management, subcontractor onboarding, account management, or operations (solar/renewable energy experience is a plus).

Strong English communication skills (written and verbal).

Excellent organizational skills with the ability to manage multiple vendors and deadlines at once.

Persuasive and professional, with the ability to build trust quickly.

Detail-oriented, especially with compliance documents and process accuracy.

• Competitive salary package.
• Opportunity to grow within a rapidly expanding U.S. solar company.
• Professional development and training in vendor management and solar industry operations.
• Exposure to international business practices and cross-border operations.