Operation Executive (Parcel Executive)

Role Summary

Manage end-to-end parcel operations on campus, ensuring accurate tracking, secure handovers, SOP compliance, and a seamless experience for students.

Key Responsibilities

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  Parcel Operations & Distribution

  
  




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  Receive parcels, maintain accurate records, and ensure timely and smooth distribution

  
  




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  Verification & Handover

  
  




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  Verify student identity and ensure secure parcel handovers

  
  




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  SOP Compliance

  
  




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  Adhere to parcel management processes and ensure compliance during all shifts

  
  




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  Issue Resolution

  
  




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  Handle parcel-related queries, disputes, and escalate unclaimed parcels as per process

  
  




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  Tracking & Reporting

  
  




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  Monitor parcel volumes, maintain records, and prepare operational reports

  
  




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  Storage & Security

  
  




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  Ensure proper storage, safety, and organization of parcels and storage areas

  
  




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  Coordination

  
  




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  Work closely with wardens and operations teams to ensure seamless parcel management

  
  

Eligibility Criteria

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  0–2 years of experience in operations, logistics, customer service, or hostel operations

  
  


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  Basic organizational and record-keeping skills

  
  


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  Good communication and problem-solving ability

  
  


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  Attention to detail and accountability