Operational Execution Lead O&M

About the job

Join our Team – Your career journey starts here – not just a job, but a future.

Our Potential Opportunity

INTECH Automation & Intelligence is seeking an experienced O&M Lead to join our dynamic team. This role is pivotal in overseeing Operations and Maintenance (O&M) Field Services, ensuring operational excellence, effective resource management, customer satisfaction, and sustainable business growth across industries such as Oil & Gas, Petrochemicals, and Utilities.

INTECH's commitment to delivering Resident, Rotational and On-Call O&M services provides an opportunity to contribute to critical industrial operations, strengthen customer partnerships, and drive innovative service delivery models. The successful candidate will play a key role in positioning INTECH as a premium managed services and technical solutions provider through operational excellence, customer-focused solutions, and measurable business outcomes.

What You'll Lead and Deliver

Operations & Resource Management

• Lead O&M field operations, ensuring safe, efficient, and high-quality service delivery.
• Manage resource planning, mobilization, rotations, performance, and workforce optimization.
• Monitor operational KPIs, improve service delivery, and drive continuous improvement initiatives.
• Coordinate with HR and internal stakeholders on workforce planning, localization, and succession planning.

Customer & Contract Management

• Build and maintain strong relationships with strategic customers.
• Manage contract performance, KPIs, SLAs, renewals, and commercial opportunities.
• Conduct regular customer reviews and identify opportunities to expand service offerings.

Business Growth

• Identify new business opportunities, maintenance contracts, shutdown projects, and managed service opportunities.
• Support bids, technical proposals, staffing plans, and commercial discussions.
• Work closely with Sales and Engineering teams to deliver customer-focused solutions.

Leadership

• Lead cross-functional collaboration across Engineering, Sales, HR, Finance, and Supply Chain.
• Promote a culture of operational excellence, customer satisfaction, safety, and continuous improvement.
• Represent INTECH during customer meetings, operational reviews, and project mobilizations.

What We're Looking For

• Bachelor's degree in Engineering or a relevant discipline.
• 8–12 years of professional experience, including at least 4–5 years in the Oil & Gas sector.
• Strong experience in industrial Operations & Maintenance, maintenance management, and reliability practices.
• Experience in managing O&M contracts, operational delivery, customer relationships, and commercial performance.
• Understanding of PLC, SCADA, and DCS working principles.
• Understanding of WHCP, Christmas Tree, and RTU panels.
• Exposure to automation, control systems, and electrical/instrumentation services will be preferred.
• Experience in bid management, contract renewals, account management, and business development.
• Proven ability to manage resources, lead teams, resolve conflicts, and handle operational escalations.

Core Competencies

• Operational and resource management.
• Customer relationship and stakeholder management.
• Contract and commercial management.
• Business development and lead generation.
• Strategic account management.
• Negotiation and executive communication.
• Decision-making and problem-solving.
• Team leadership and competency development.
• Managed services positioning and continuous improvement.