Operational Risk Sr Officer I - C14 - MUMBAI

The Operational Risk Sr Officer I is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. This position supports Operational Risk Management's (ORM) Data and Technology needs, specifically focusing on Data Governance. The role demands a strong understanding of Products, Reports, and Data Governance principles. Excellent communication and diplomacy skills are crucial for collaborating and influencing stakeholders. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities:

• Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
• independently asses risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
• Lead execution of ORM Data Use Cases working with multiple stakeholders in the chief data office,  ORM Risk leads, technology teams and various PMO teams to plan, track, execute and deliver on data projects.
• Identify and Document Scope, Strategy and Success criteria for Operational Risk Data Governance  Programs
• Define and manage Operational Risk Management Products, liaise with stakeholders and technology partners
• Document requirements as a delegate of the Data Governance Lead ; Socialize the requirements and obtain approvals
• Responsible for oversight and execution of critical ORM Initiatives as a Program/Project manager, with required SME input
• Manage all program/project execution artifacts required for Business Completion and IA Validation of regulatory milestones and deliverables
• Creates and provides analytical insights to support risk management decision making .
• Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment
• Identify risks, issues and critical interdependencies across programs/initiatives
• Define requirements and manage Book of Work execution for Operational Risk Applications in the capacity of Product Owner
• Manage adherence with all Citi Internal Processes including but not limited to creating and managing documentation that can evidence adherence
• Provide Execution and Oversight support for Transformation Programs including effective Independent Challenge
• Manage all program/project execution artifacts required for Business Completion and IA Validation of regulatory milestones and deliverables
• Has the ability to operate with a limited level of direct supervision and can exercise independence of judgement and autonomy.
• Acts as Subject Matter Expert to senior stakeholders and /or other team members.
• Monitors goals are met through performance, risk and relationship oversight of our extended supply chain and ensures compliance
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years relevant experience
• Outstanding communication and influencing skills through all levels of the organization and with external partners and vendors. Exceptional relationship management skills; must be able to address and resolve conflict while maintaining relationships.
• In depth knowledge of Operational Risk processes (associated to the 2nd line of defense) and technology platforms to support Challenges, reporting and management of book of work.
• Ability to effectively communicate complex topics to a broad audience.
• Detailed oriented with analytical skills preferably in Tableau, as the role requires analytical output creation, design and presentation. Expert in Microsoft Office Tools.
• Prior Data Governance and Data control experience preferred
• Third Party Oversight/Vendor Oversight experience preferred

Education:

• Bachelor’s/University degree, Master’s degree preferred

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