Operations & Delivery Manager - JioBLAST

JioBLAST is a joint venture between Jio's RISE Worldwide and the Danish esports company BLAST ApS, officially launched in October 2025. The partnership's goal is to grow and shape the esports industry in India by creating world-class tournaments and competitive entertainment, leveraging Jio's digital ecosystem, BLAST's global esports expertise, and RISE's domestic sports experience.

Welcome to JioBLAST and the Live Production & Operations Team!

About the Role

As an Operations & Delivery Manager at JioBLAST, you are central to all live operations. You connect departments such as IP Development, Game Publisher,  Live Production, Finance, Marketing, Legal, Sales, and Brand Servicing, ensuring all tasks are up to date and completed.

This role requires proactive management, not just coordination. You are responsible for maintaining up-to-date event trackers, knowing the status of every project without being asked, identifying potential issues early, and ensuring teams and stakeholders complete their tasks. You serve as the primary source of information for all stakeholders.

Given the fast-paced nature of Esports events, with frequent timeline changes, delayed approvals, and last-minute modifications, it is imperative to remain calm, composed and forward-thinking, with backup plans in place.

At JioBLAST, our company values guide everything we do:

We Make It Bold by experimenting and pushing boundaries

We Make It Together by empowering each other and solving challenges as a team

And we Make It Happen by taking ownership and delivering with precision

Key Responsibilities:

• Maintain and manage the master project tracker across all live events, ensuring it remains accurate, up to date, and accessible to all relevant stakeholders.
• Serve as the primary point of contact between internal functions, including IP Development, Live Operations, Finance, Marketing, Legal, Sales, and Brand Servicing, ensuring effective coordination and alignment.
• Monitor task ownership, project timelines, key milestones, and interdependencies across all functional teams to ensure alignment and timely execution.
• Facilitate regular cross-functional status meetings to review progress, identify outstanding actions, and drive decision-making where required.
• Proactively identify, escalate, and track risks, issues, and potential blockers to ensure timely resolution and minimise impact on project delivery.
• Ensure all stakeholders are provided with the necessary approvals, briefs, assets, information, and resources to successfully execute their responsibilities.
• Manage communication with senior leadership by preparing concise, accurate, and actionable project updates that clearly highlight key developments, risks, and decisions required.
• Coordinate with external partners, agencies, and vendors to ensure alignment on project scope, deliverables, timelines, and performance expectations.
• Generate and distribute concise project status reports for internal and external stakeholders, detailing progress, milestones, risks, and actions. 
• Create comprehensive post-event reports that evaluate against objectives, KPIs, budget, operations, and lessons learned for continuous improvement.

Skills

• 6 - 9 years of experience in project or programme management, preferably within live events, media, sports, esports, gaming, entertainment, or related industries.

• Proven ability to manage complex, multi-stakeholder projects from planning through execution while meeting strict timelines and business objectives.
• Strong cross-functional collaboration skills, with experience working across creative, commercial, operational, technical, and production teams.
• Demonstrated experience in budget management, cost tracking, procurement coordination, and vendor management.
• Proficiency in project management and collaboration tools such as Asana, Monday.com, Notion, or equivalent platforms.
• Excellent written, verbal, and presentation skills, with the ability to communicate effectively with senior leadership, partners, and external stakeholders.
• Strong capability in developing and maintaining project plans, timelines, trackers, Gantt charts, and operational documentation in Google Workspace.
• Highly organised and detail-oriented, with the ability to manage multiple concurrent projects without compromising quality or deadlines.
• Proactive, solution-focused, and accountable, with sound judgement in identifying, escalating, and resolving project risks and challenges.
• Adaptable and resilient, able to perform effectively in fast-paced environments where priorities, requirements, and timelines may change at short notice.

How You Work

• Proactive and accountable, with a strong commitment to driving tasks and action items to completion.
• Able to distinguish between routine updates and issues that require timely escalation and management attention.
• Highly organised, with the ability to manage multiple concurrent projects and competing priorities effectively.
• Confident in identifying challenges, communicating concerns, and recommending practical solutions.
• Adaptable and composed under pressure, with the ability to respond effectively to changing requirements and timelines.

Competitive compensation and employee benefits