The Operations Commander - Ops & Training, ARFF, leads Fire Station operations, ensuring runway safety and DGCA-CAR compliance. They implement emergency SOPs, ensure rapid response to aircraft emergencies, maintain equipment readiness, enforce safety and discipline, coordinate with other departments, and conduct staff training, all to safeguard passengers and infrastructure.
Chief Airside Officer --> Head-ARFF --> Head - Operations and Training --> Operations Commander
| Responsibilities | Key Performance Indicators (KPIs) |
Vendor Management
| Â -% Completion of scheduled maintenance activities as per contract timelines |
Equipment and Resource Management
|  -Number of equipment failures or downtime incidents |
Emergency Response
| Â -Average response time to aircraft emergencies |
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| Responsibilities | Key Performance Indicators (KPIs) |
Manpower Management
| Â -Adherence to station SOPs and protocols |
Statutory Compliance
|  -Number of regulatory non-compliance incidents  -Number of deviations from SOPs during operations |
Operational Efficiency & Process Improvement
| Â -Number of safety incidents reported |
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