Operations Executive

Job
Overview

We are looking for a proactive and
organized Operations Executive to manage day-to-day academic operations,
tutor coordination, class scheduling, and student onboarding. The ideal
candidate should have strong coordination and communication skills, the ability
to manage multiple tasks efficiently, and a student-focused approach to ensure
smooth academic operations.

Key
Responsibilities

• Tutor Management: Coordinate with tutors and trainers regarding schedules, availability,
  classes, and academic requirements.
  
• Class Coordination: Plan and manage class schedules, batch allocation, session timings, and
  rescheduling whenever required.
  
• Student Onboarding: Handle student onboarding, collect necessary documents and details,
  explain course procedures, and ensure a smooth joining experience.
  
• Student Coordination: Act as a point of contact for students regarding class schedules, course
  updates, attendance, and operational queries.
  
• Attendance Management: Maintain and monitor student and tutor attendance
  records.
  
• Batch Management: Ensure proper batch allocation, class updates, and coordination between
  students and tutors.
  
• Issue Resolution: Address day-to-day operational issues related to classes, tutors, and
  students in a timely manner.
  
• Record Maintenance: Maintain accurate records of student enrolments, tutor details, class
  schedules, attendance, and other operational data.
  
• Internal Coordination: Work closely with the counselling, academic, and other
  internal teams to ensure seamless coordination from student enrolment to
  course completion.
  
• Feedback and Reporting: Collect student feedback, track class progress, and
  prepare regular operational reports as required.
  

Requirements

Required
Skills & Qualifications

·         Bachelor's degree in any discipline.

·         1–3 years of experience in operations, academic
coordination, student management, or a similar role; freshers with strong
coordination skills may also apply.

·         Excellent communication and interpersonal
skills.

·         Strong organizational, multitasking, and
time-management abilities.

·         Proficiency in MS Excel, Google Sheets, and
basic computer applications.

·         Ability to coordinate with multiple stakeholders
and manage schedules effectively.

·         A responsible, detail-oriented, and
solution-focused approach.

Benefits