Operations Expert

Implement operational strategies, policies, and procedures. Manage day-to-day operations to meet production targets. Support backend development for client applications. Set up infrastructure monitoring and alerting systems and develop dashboards. Manage Microsoft IIS and batch jobs operations. Support script troubleshooting and optimization. Manage updates from old to new infrastructure. Participate in application cloud migration. Develop and maintain operational documentation, including procedures, policies, and knowledge articles, to ensure consistency and compliance with industry standards. Experience optimizing through automation of manual processes, streamlining workflows, and enhancing operational agility and scalability. | Experience with ticketing tools like Service Now or BMC ITSM Remedy for incident, change and problem management. Operations experience in Payara on Linux Scripting and automation expertise for On Premise infrastructure. Infrastructure monitoring, alerting systems, and dashboards setup. Proficiency with Microsoft IIS and batch jobs. Experience with Oracle databases | Reporting/Visualization tools like Tableau / Power BI. Basic experience with Python. Familiarity with cloud-based operations and DevOps practices. Experience with Java and GlassFish platform. Jira/Confluence