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what is CRED?
CRED is an exclusive community for india’s most trustworthy and creditworthy individuals, where the members are rewarded for good financial behavior. CRED was born out of a need to bring back the focus on a long lost virtue, one of trust, the idea being to create a community centered around this virtue. a community that constantly strives to become more virtuous in this regard till they finally scale their behavior to create a utopia where being trustworthy is the norm and not the exception. to build a community like this requires a community of its own; a community special in its own way, working towards making this vision come true.
here’s a thought experiment: what do you get when you put a group of incredibly passionate and driven people and entrust them with the complete freedom to chase down their goals in a completely uninhibited manner? answer: you get something close to what we have at CRED; CRED just has it better.
here’s what awaits you once you join CRED.
what will you do:
- own expert availability and platform liquidity end-to-end
- ensure supply meets demand during peaks; recover missed demand in real time
- manage scheduling hygiene, no-shows, drop-offs, and coverage gaps
- protect availability SLAs through nudges and guardrails
- own payouts, reconciliation, disbursements, and audit hygiene
- resolve payout queries and eliminate leakages
- triage live operational incidents and drive root cause fixes with product & tech
- monitor liquidity, SLAs, payout failures, and missed demand daily
- set up alerts and share sharp updates with stakeholders
- build a lean ops team with clear ownership and strong operating rhythms
- improve reliability and efficiency through tooling and automation
you should apply if you have:
- 7–10 years experience in operations / live ops / marketplace ops
- experience running real-time or near-real-time operations
- hands-on experience with scheduling, availability, or supply management
- exposure to payouts, reconciliation, or payments operations
- strong execution mindset; calm under pressure
- comfortable working with tech and finance teams
- comfort with AI tools and ability to use them for process automation, operational dashboards and analysis, SOP creation and optimisation
- experience scaling ops from 0 → 1 or early growth
how is life at CRED?
working at CRED would instantly make you realise one thing: you are working with the best talent around you. not just in the role you occupy, but everywhere you go. talk to someone around you; most likely you will be talking to a singer, standup comic, artist, writer, an athlete, maybe a magician. at CRED people always have talent up their sleeves. with the right company, even conversations can be rejuvenating. at CRED, we guarantee a good company.
hard truths: pushing oneself comes with the role. and we realise pushing oneself is hard work. which is why CRED is in the continuous process of building an environment that helps the team rejuvenate oneself: included but not limited to a stacked, in-house pantry, with lunch and dinner provided for all the team members, paid sick leaves and a comprehensive health insurance.
to make things smoother and to make sure you spend time and energy only on the most important things, CRED strives to make every process transparent: there are no work timings because we do not believe in archaic methods of calculating productivity, your work should speak for you. there are no job designations because you will be expected to hold down roles that cannot be described in one word. since trust is a major virtue in the community we have built, we make it a point to highlight it in the community behind CRED: all our employees get their salaries before their joining date. a show of trust that speaks volumes because of the skin in the game.
there are many more such eccentricities that make CRED what it is but that’s for one to discover. if you feel at home reading this, get in touch.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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