As an Operations Lead at SharePal, you will be responsible for managing the Operations of a particular location/category effectively & efficiently. The primary responsibilities will include the following:
Manage the daily order book and ensuring timely delivery & pick -up of the orders.
Quality control of outbound orders before delivery & inbound orders upon receipt.
Booking couriers on a web dashboard - selecting the best as per speed & cost.
Coordinating with 3rd party courier partners for any delivery/pick -up -related issues.
Supervising order packaging as per the packaging guidelines
Assisting the operations manager with status updates and reconciliation of inflow/outflow orders
Coordinate internally with customer care on any order -related issues.
Requirements
0 to 2 years of experience in a similar role. Freshers welcome
B.Tech/B.E. or UG in any specialization
Proficiency with Microsoft Office
Good communication skills. English & Hindi
Comfort working with multiple groups within the business
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