Operations Manager

We Integra, An ISO 41001 certified, Technology- led
Integrated facility management service company. We have been recognized
with "South Indias Most Promising Brand Awards", by CMO Global and
rated as one of the Top 10 Best Residential Facility Management Services
Companies in India. We have 1000+ employees, working with 100+ premium
residential clients across multiple cities.

Job description:

Looking for Operation manager to manage multiple projects in the
city. We are looking for an experienced client relationship manager to be
responsible for engaging with key clients by building and preserving trusting
relationships. The client relationship manager is a leadership role &
reporting to director, will constantly identify opportunities to grow the
customer base and build positive relationships with new clients. You should
also be strategic and analytical when finding solutions to problems to ensure
maximum client satisfaction.

Desired Candidate Profile:

• Relevant
  Experience - Minimum 3 to 5 years of experience in managing client
  relations preferably in Facility Industry
  
• Customer
  handling - Be the face to the client, make frequent site visit (within the
  city). Manages critical relationships with client, team, and key vendors.
  
• Leadership
  Skills - Supervise and coordinate activities with multiple team, identify
  process improvements by understanding end to end operations.
  
• Strong
  Communication - Excellent writing and verbal communication skills, the
  ability to interact credibly with all levels in an organization.
  
• Strong
  Presentation Skills: Prepare detailed monthly operations review metrics
  for all projects and present to Director/CEO. Presents accomplishments at
  client meetings.
  
• People
  management - Mentoring, Training & Grooming people. Ability to handle
  manpower in an effective way and specify tasks and effective utilisation
  of the available resource
  
• Team
  Handling: Ability to attract talents, hires, coach and appraise employees