Operations Manager - MICE

The ideal candidate will have the ability to create and maintain an efficient system of operation to support business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields. 

Desired Qualifications:

• Strong MICE experience. Should be an outbound specialist
• Should have a strong network in the travel industry (vendors, hoteliers, transporters etc.)
• Sales & Operation through sharing relevant ideas in terms of M.I.C.E destination & logistics feasibility
• Sharing the ideas of travel to specific needs, e.g., M.I.C.E, Leisure & Business
• Preparing tailor-made itineraries and presentations for pitching business to corporates
• Extended support to colleagues in reaching out to corporates and helped them get confirmed business to boost their confidence
• Oversee file operations of the acquired business and provide impeccable customer service
• Develop and suggest strategic marketing plans for business
• Solving problems, including last-minute hiccups through existing relationships in the market and experience.
• Maintaining relationships with DMCs and staying updated on products
• Maintaining relationships with hoteliers from different regions
• Better logistics understanding by handling big group sizes varying from 50 to 1000 Passengers
• 3+ years of experience in a similar role
• Proficiency with Microsoft Office
• Strong organizational and communication skills
• Strong ability to multitask
• Comfort working with multiple groups within the business