Operations Manager - Mortgage Servicing, Quality Testing

• The organization's risk management structure is designed to promote effective governance and risk management that is systematic, transparent, credible, timely, and verifiable through clear delineation and execution of key roles and responsibilities.
• Its goal is to assess and/or manage risks that may impact the company, including credit, financial, liquidity, market, operational, reputational, strategic, and other risks as appropriate.
• Under general supervision, the Business Risk Specialist monitors systems, databases, information, processes or procedures, identifies and escalates matters requiring attention to the appropriate area, performs work on projects and initiatives, assists in the assessment and implementation of internal policies and procedures to ensure compliance with laws and regulations, coordinates the collection and/or compilation of data, compiles and provides reports, may assist in report development, analyzes data, provides guidance, support and recommendations to Lines of Business and assists in the implementation of business risk initiatives.  

Basic Qualifications  
- Bachelor’s degree in business, finance, risk management, or related field, or equivalent work experience   

- Typically, Nine to Eleven years of total experience in Mortgage Servicing, Quality Testing, Bankruptcy, Risk Management, Customer Default or Financial Services Operations.
- Typically Five Plus years of relevant experience in leadership or team management
 

Preferred Skills/Experience  
- Intermediate understanding of the associated operations, products/services, systems, and risks/controls applicable to assigned area  
- Intermediate understanding of applicable laws, regulations, financial services, and regulatory trends  
- Well-developed analytical skills  
- Proficient computer navigation skills, particularly word processing, spreadsheet, databases, and presentations  
- Effective verbal and written communication skills  
- Previous experience in security, fraud, anti-money laundering and/or financial services preferred  

Work Mode: 5 Days in Office
Shift Timing: 6:30 PM to 3:30 AM
Location: Chennai