Operations Manager -Residential Apartment

• ? Technical Services (MEP, STP, WTP, DG Operations)
  
• ? Housekeeping & Soft Services
  
• ? Horticulture & Landscaping
  
• ?️ Security & Support Services
  

With a strong focus on quality service, safety, and client satisfaction, GOIntegra ensures smooth and efficient day -to -day operations for all managed properties.

Requirements

Key Responsibilities:

• Oversee end -to -end facility operations for residential apartment sites.
  
• Manage and lead teams: Housekeeping, Security, Technical (MEP), Horticulture
  
• Ensure efficient operation of DG, STP, WTP, Elevators, Electrical & Plumbing systems
  
• Coordinate with vendors for AMC, preventive & breakdown maintenance
  
• Maintain and monitor SLA, KPI, and service quality standards
  
• Handle client coordination (RWA / Association) and conduct regular meetings
  
• Address and resolve resident complaints & escalations promptly
  
• Ensure statutory compliance, safety audits, and documentation
  
• Monitor budget, billing, invoicing, and cost optimization
  
• Prepare and submit MIS reports (Daily / Weekly / Monthly)