Operations Processing Senior Rep.

work area but only general understanding of work outside their own area. They complete a variety of tasks which are standard and recurring. When the work is nonroutine, they escalate to a manager and/or receive specific instructions prior to completing. Based on business rules, employee analyzes and processes / reprocesses transactions. Completes keying of information under nonstandard forms of keying rules. Analyzes and finds solutions for individual clients / transactions. Analyzes and interprets client documents. Ability to understand moderately complex problems. Ability to understand and interpret source documents. Basic understanding of the required domain (e.g. SCM, Logistics, Procurement, HR, IT